Procedures & Quality Associate - Pilot Support Team

Figure AI
San Jose, CA
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in QA, data review, or operations in a tech or robotics environment and can translate complex instructions into visual SOPs.

Best fit for

  • Candidates with QA or operations experience in robotics or tech environments
    — “Experience in QA, data review, or operations in a tech or robotics environment”
  • Individuals who are highly organized and can manage cross-functional teams
    — “Highly organized, able to track volume, props, and issues across multiple teams at once”
  • People who can create visual documentation and maintain high-quality standards
    — “Excellent documentation skills, with the ability to turn complex instructions into simple, visual SOPs”

Things to consider

  • This is a short-term contract with potential for extension based on performance
    — “six-month fixed-term agreement, with potential for longer-term opportunities”
  • The role emphasizes adherence to SOPs and maintaining data quality standards
    — “Review data collection sessions against established quality standards, and SOP adherence”

How to stand out

  • Highlight your ability to create visual documentation and maintain SOPs
    — “Build easy-to-follow documentation using annotated photos, short videos, etc.”
  • Demonstrate your track record in ensuring quality and consistency in data collection
    — “Review data collection sessions against established quality standards”
  • Showcase your experience in managing cross-functional teams and communication skills
    — “Know each SOP inside out and can serve as the first point of contact on SOP questions to staging teams, inventory teams, and collect teams”
  • Emphasize your ownership and ability to drive projects independently
    — “Strong ownership: you get the input of the task, can quickly spin up documentation in an hour or so”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • consistent data collection
  • quality SOPs
  • efficient workflow
Typical background
QAoperations

Skills & requirements

Required

Data CollectionQuality AssuranceSOP CreationData ReviewProject Management

Preferred

AI RoboticsHumanoid RobotsData Diversity

Stack & domain

Google SuiteMicrosoft OfficeCommunicationCollaborationAIRobotics

About the role

Original posting from Figure AI via Greenhouse

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are looking for a Data Collection Quality Support specialist to help us maintain the standard of data our pilots collect. Working with Data Collection Team managers and leads, you will turn high-level collect designs into clear, visual SOPs, become the go-to collect content expert pilots rely on, and make sure every collection delivers the volume, diversity, and quality our models need. Your work directly shapes how the AI team trains our robots.

Responsibilities:

Translate high-level collect plans into clear, step-by-step SOPs that pilots can follow consistently

Build easy-to-follow documentation using annotated photos, short videos, etc.

Know each SOP inside out and can serve as the first point of contact on SOP questions to staging teams, inventory teams, and collect teams

Review data collection sessions against established quality standards, and SOP adherence

Ensure prop usage in the collect reflects the output expected through the SOP (e.g., orchestrate how to conduct prop refreshes to ensure diversity)

Report progress and feedback on collect status to pilot and data collect managers

Keep SOPs current as collects evolve, and contribute feedback on workflow and tool improvements

Requirements:

Strong ownership: you get the input of the task, can quickly spin up documentation in an hour or so, and can drive a project through from kickoff to final delivery without needing reminders

Exceptional attention to detail and a high, consistent quality bar

Excellent documentation skills, with the ability to turn complex instructions into simple, visual SOPs

Clear, calm communicator who can field pilot questions on collect content

Fully comfortable with google suite or microsoft office, especially powerpoints and spreadsheets

Highly organized, able to track volume, props, and issues across multiple teams at once

Reliable, self-motivated work style and a collaborative spirit within a fast-paced environment

Bonus Qualifications:

Experience in QA, data review, or operations in a tech or robotics environment

Familiarity with video or motion data

A passion for helping scale the deployment of learning humanoid robots

This is a six-month fixed-term agreement, with potential for longer-term opportunities depending on your contributions and interests.

The US hour rate for this full-time position starts at $35/hr for day shift, $37/hr for night shift.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

Source: Figure AI careers (Greenhouse)

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