Product Manager

Workhuman
Dublin, Ireland
Hybrid

Who this role is best for

Aimed at mid-to-senior-level product managers who can synthesize customer and business needs with AI and enterprise SaaS priorities, working collaboratively in Dublin, Ireland.

Best fit for

  • Candidates with experience shaping product direction using customer insights and AI tools in enterprise SaaS environments
    — “Shape product direction across Conversations and Moodtracker by combining direct customer and user insight with product data and business priorities”
  • Individuals who have successfully partnered with Design and Engineering teams to deliver clear, aligned product outcomes
    — “Partner closely with Design and Engineering from discovery through delivery”
  • Professionals who can manage day-to-day product decisions while balancing enterprise priorities like privacy and reliability
    — “Improve performance workflows, AI assistance, survey experiences, administration and reporting while balancing customer-facing improvements with reliability and platform priorities”

Things to consider

  • Candidates must be prepared to address enterprise needs like accessibility, privacy, and data quality from the outset.
    — “Build accessibility, languages and locales, enterprise configuration, permissions, privacy, confidentiality and data quality into product decisions from the outset”

How to stand out

  • Highlight experience using AI tools to improve product work and ensure customer value and trust.
    — “Use AI tools and agents to deepen research, synthesize evidence, explore ideas, prototype experiences and improve requirements and communication”
  • Showcase ability to translate ambiguous problems into clear product requirements and success measures.
    — “Own priorities, backlog intent and day-to-day product decisions across both products. Translate opportunities into clear requirements, product rules, success measures and acceptance criteria”
  • Demonstrate skills in cross-functional alignment without relying on authority.
    — “Strong customer discovery, stakeholder communication and cross-functional facilitation skills, with the ability to explain trade-offs, make decisions and build alignment without relying on authority”
  • Emphasize experience in defining success metrics and evaluating adoption and outcomes using data.
    — “Confidence using data to define success and evaluate adoption, experience quality and customer or business outcomes”
  • Demonstrate a track record of reducing ambiguity and rework in product delivery.
    — “Helped Design and Engineering work effectively through clear requirements, prompt product input and reduced ambiguity, rework and coordination overhead”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • shape product direction across Conversations and Moodtracker
  • own priorities and day-to-day product decisions
  • lead customer readiness and adoption
Typical background
product management experienceAI tools and agents experience

Skills & requirements

Required

Product ManagementAI Tools And AgentsCustomer DiscoveryStakeholder CommunicationCross-functional FacilitationData-driven Decision MakingProduct RequirementsSuccess MeasuresProduct AcceptanceEnterprise Needs

Preferred

AI Native Services Business

Stack & domain

Product ManagementAI ToolsProduct DataBusiness PrioritiesCustomer ListeningPerformance DevelopmentAI AssistanceSurvey ExperiencesAdministrationReportingEnterprise ConfigurationPermissionsPrivacyData QualityCommunicationTeamworkProblem-solvingLeadershipCustomer DiscoveryStakeholder CommunicationCross-functional FacilitationFinanceHealthcare

About the role

Original posting from Workhuman via Ashby

BE WARY OF SCAMS, WORKHUMAN WILL NEVER ASK FOR PAYMENTS OR SEEK PERSONAL INFORMATION BEYOND THAT WHICH IS NECESSARY TO PROCESS YOUR APPLICATION FOR EMPLOYMENT. IF IN DOUBT, DO NOT SHARE YOUR PERSONAL OR FINANCIAL INFORMATION AND FEEL FREE TO REACH OUT TO WORKHUMAN DIRECTLY AT GLOBALRECRUITMENT@WORKHUMAN.COM.

The Opportunity Ahead

Join the team responsible for Conversations and Moodtracker, two established enterprise products that connect performance development with employee listening. You will own day-to-day product management across both products and help shape how performance, employee listening, recognition data and AI come together to create more connected, intelligent and useful experiences.

What We Can Offer You

  • Shape product direction across Conversations and Moodtracker by combining direct customer and user insight with product data and business priorities. Explore opportunities fully, challenge assumptions and develop evidence-backed recommendations before determining sequencing.
  • Own priorities, backlog intent and day-to-day product decisions across both products. Translate opportunities into clear requirements, product rules, success measures and acceptance criteria, making timely trade-offs and keeping important decisions visible.
  • Use AI tools and agents to deepen research, synthesize evidence, explore ideas, prototype experiences and improve requirements and communication. Maintain accountability for accuracy, judgement and customer value while creating reusable product context.
  • Partner closely with Design and Engineering from discovery through delivery. Explore workflows and prototypes, resolve ambiguity, review working increments and own product acceptance while Engineering and Architecture retain ownership of technical design, estimates and implementation.
  • Improve performance workflows, AI assistance, survey experiences, administration and reporting while balancing customer-facing improvements with reliability and platform priorities. Build accessibility, languages and locales, enterprise configuration, permissions, privacy, confidentiality and data quality into product decisions from the outset.
  • Lead customer readiness and adoption with Analytics, Customer Excellence, Product Marketing, Go to Market, Support and other partners. Define meaningful measures, support rollout and escalations, learn from post-release feedback and communicate priorities, progress, risks, dependencies and decisions clearly.

What You Bring

  • Strong product management judgement and experience turning ambiguous customer or business problems into clear recommendations, priorities and delivered outcomes.
  • Hands-on experience using AI tools or agents to improve product work, with practical examples of checking sources, challenging weak conclusions and applying human judgement.
  • Strong customer discovery, stakeholder communication and cross-functional facilitation skills, with the ability to explain trade-offs, make decisions and build alignment without relying on authority.
  • Experience partnering with Design and Engineering to explore workflows or prototypes, define clear requirements and assess whether delivered experiences meet the intended need.
  • Confidence using data to define success and evaluate adoption, experience quality and customer or business outcomes.
  • Clear, structured writing and an understanding of enterprise needs such as accessibility, privacy, permissions, configuration and reliable reporting. Experience in HR technology, performance development, employee listening, survey products or enterprise SaaS would be valuable.

Your Achievements

  • Established clear day-to-day product ownership, priorities and timely decisions while escalating strategic or material issues appropriately.
  • Used customer evidence and measurable outcomes to guide product decisions and assess the value of delivered improvements.
  • Helped Design and Engineering work effectively through clear requirements, prompt product input and reduced ambiguity, rework and coordination overhead.
  • Applied AI to improve the speed and quality of product work without weakening customer understanding, accessibility, privacy, trust or human accountability.

At Workhuman®, our mission is to bring more humanity to the workplace. We recognize and embrace individual differences and believe that diversity, inclusion, and belonging are essential to our long-term growth and success. We encourage candidates from all backgrounds and experiences to apply—even if you don’t feel you meet every qualification listed above. We’re looking for collaborative, innovative humans with a growth mindset who can bring unique perspectives to our team.

We are also committed to creating an inclusive and accessible application process for all candidates. If you require any accommodations or support during the application or interview process, or encounter any accessibility barriers, please contact us at globalrecruitment@workhuman.com. We are dedicated to ensuring equal access to opportunities for all individuals.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Source: Workhuman careers (Ashby)

Similar roles

More roles at Workhuman