Program Manager, Business Operations

Gridware
San Francisco, CA
HybridCareer-pivot friendly

Who this role is best for

Aimed at mid-to-senior level business operations professionals who can manage cross-functional programs in a fast-paced, technical environment.

Best fit for

  • Candidates with experience managing programs in the energy or infrastructure domain
    — “protecting and enhancing the electrical grid”
  • Individuals who have led multi-stakeholder projects through ambiguity to delivery
    — “proven track record of leading multi-stakeholder programs from ambiguity to delivery”
  • Candidates who have built structure and process in non-existent environments
    — “ability to build structure and process where none exists yet”

Things to consider

  • The role demands frequent collaboration with technical and field teams, which may require adaptability to hardware and sensor-related work
    — “comfort working with field, hardware, and technical teams, and technical leaders”
  • The position requires managing strategic programs across growth, field operations, and product lifecycle domains
    — “drive a portfolio of strategic programs across growth, field operations, and product lifecycle”

How to stand out

  • Highlight experience in creating repeatable processes from program outcomes
    — “turn what we learn from each program into repeatable playbooks”
  • Demonstrate a history of defining program scope and success criteria dynamically
    — “define program scope, milestones, owners, and success criteria”
  • Showcase your ability to surface trade-offs and unblock teams during complex projects
    — “identify risks and dependencies early, surface trade-offs to decision-makers, and unblock teams”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful program delivery
  • process standardization
Typical background
program managementbusiness operations

Skills & requirements

Required

Program ManagementCross-functional CollaborationRisk ManagementProcess ImprovementProject Planning

Preferred

Strategic PlanningLeadership

Stack & domain

Program ManagementBusiness OperationsStrategic PlanningCross-functional CollaborationRisk ManagementProcess ImprovementTechnical LeadershipCommunicationProblem SolvingLeadershipTeamworkAttention To DetailTechnologyElectrical Grid Management

About the role

Original posting from Gridware via Lever

About Gridware

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.

Responsibilites:

  • Own end-to-end execution of cross-functional programs, from scoping through delivery and handoff.
  • Define program scope, milestones, owners, and success criteria, and keep them current as priorities shift.
  • Drive a portfolio of strategic programs across growth, field operations, and product lifecycle.
  • Identify risks and dependencies early, surface trade-offs to decision-makers, and unblock teams.
  • Turn what we learn from each program into repeatable playbooks, processes, and tools the company can reuse.
  • Build clear program visibility, including dashboards, status reporting, and executive updates, so leadership always knows where things stand.

Required Skills:

  • Bachelor's degree or equivalent practical experience.
  • 3+ years of experience in program management, business operations, strategy and operations, or a related cross-functional role.
  • Proven track record of leading multi-stakeholder programs from ambiguity to delivery in a fast-paced environment with shifting priorities.
  • Strong planning, analytical, and communication skills, with the ability to translate complexity into clear plans and concise recommendations.
  • Comfort working with field, hardware, and technical teams, and technical leaders.
  • Ability to build structure and process where none exists yet.

This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!

Gridware Technologies Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Benefits

Health, Dental & Vision (Gold and Platinum with some providers plans fully covered) 

Paid parental leave 

Alternating day off (every other Monday)

“Off the Grid”, a two week per year paid break for all employees. 

Commuter allowance 

Company-paid training

Source: Gridware careers (Lever)

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