Geared toward candidates comfortable with multi-channel marketing and tech integration, who have experience leading global teams and managing complex program frameworks.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from DEPT® via Greenhouse
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
JOB PURPOSE
We’re looking for a senior, highly versatile Programme Director to lead delivery across a complex, multi-channel marketing, tech, data & AI ecosystem. This person will drive alignment, shape delivery plans, and ensure we operate as one integrated team for the client.
The Programme Director will lead a global team of sr. project managers across both workstreams and business groups (BGs), and as such act as the connective tissue between multiple departments, providing senior-level orchestration, integrated programme plans, and consistent communication across all workstreams. They must be confident in navigating media in particular and connecting this to initiatives across a broad set of disciplines, ensuring seamless delivery.
This is a client-facing role, working in partnership with the Global Client Partner and Group Account Director to give the client a unified, joined-up agency experience.
Core Focus: Owns account governance, delivery alignment, and strategic operational frameworks.
Account Governance: Establishes and owns a clear RASCI framework across Business Unit PMs and workstream PMs.
Delivery Oversight: Owns the overall Ways of Working, PM, and efficiency roadmap and approach across BG PMs and workstream PMs.
Delivery and process efficiency leadership: Defines and leads the next phase of collaboration efficiency across the account, combining AI implementation, tooling adoption, and workflow optimization to improve both process and delivery in close partnership with internal and external teams.
Team Leadership: Provides leadership across the delivery (PM) team, including dotted reporting lines, mentorship, and weekly sparring/support.
WHAT YOU'LL DO
Own and orchestrate the fully integrated programme, aligning Creative, Media, AEO, Strategy and Analytics teams around shared plans, priorities and timelines.
Develop and maintain integrated timing plans, roadmaps, governance models and delivery frameworks across all workstreams.
Act as the central point of escalation and alignment for both DEPT® Project Managers and client stakeholders.
Provide senior level programme leadership, ensuring consistency, quality and cohesion across all outputs and strategic decisions.
Facilitate collaboration between teams to ensure work connects and ladders up to the broader programme goals.
Co-ordinating inputs from multiple specialist teams.
Partner closely with Delivery Leads, Strategy and Media leads to maintain clarity on scope, priorities, risks and dependencies.
Maintain strong client / agency relationship, ensuring confidence in programme direction, delivery cadence and governance.
Monitor programme health, risks, resource planning and overall operational efficiency, working with team leads to resolve blockers quickly.
Ensure the client experiences a one-DEPT® integrated model.
Support commercial management (scoping, forecasting, change control) with local and central Delivery teams.
WHAT YOU'LL BRING
Relevant experience in a senior delivery/programme role within a digital/creative/marketing agency environment.
Demonstrable experience working across multiple disciplines - ideally a blend of Creative, Media and Web/Tech.
Strong understanding of how strategy, creative, media, tech, AEO and analytics connect within an integrated programme.
Proven ability to create and maintain complex multi-workstream timing plans and delivery frameworks.
Excellent communication and stakeholder management skills; able to influence senior clients and internal leaders.
Confidence operating in ambiguous, fast-moving environments and turning complexity into clear direction.
Highly organised, calm under pressure, and experienced in managing senior cross-functional teams.
A proactive, solutions-oriented mindset - able to spot risks early and navigate teams through challenges.
WE OFFER
Private health insurance and access to a range of healthcare and preventive services;
Sports & cultural benefits to support your wellbeing and work-life balance;
Dog-friendly office;
Hybrid working policy;
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021.
Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications;
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
WHO ARE WE?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
Source: DEPT® careers (Greenhouse)