Quality Control Supervisor

Rocket EMS
San Jose, CA
On-site

Who this role is best for

Strong fit for supervisory professionals with electronics manufacturing experience who prioritize detail and cross-departmental collaboration.

Best fit for

  • Supervisory professionals with electronics manufacturing experience and a focus on quality improvement
    — “Experience in electronics manufacturing, printed circuit board assembly (PCBA), or a related manufacturing environment is strongly preferred.”
  • Candidates who can manage teams and resolve quality issues through collaboration with engineering and manufacturing
    — “collaborate with Engineering, Manufacturing, and other departments to resolve quality and production issues.”
  • Individuals with a strong grasp of IPC-A-610 and J-STD-001 standards and a track record of training teams
    — “Working knowledge of IPC-A-610 and J-STD-001 requirements.”

Things to consider

  • Potential need for export-controlled data access, which may involve compliance checks or clearances
    — “this position may require access to export-controlled technical data or technology.”
  • Candidates must be eligible for government authorization or have access to such data under U.S. export-control laws
    — “must be eligible to access such information under applicable U.S. export-control laws.”

How to stand out

  • Highlight experience in training QC inspectors and improving team performance metrics
    — “Train and develop Quality Control inspectors to improve their technical knowledge, inspection skills, and understanding of quality requirements.”
  • Emphasize your ability to interpret technical documentation and resolve production inconsistencies
    — “Review Manufacturing Process Instructions (MPIs), process routings, drawings, bills of material, and other applicable documentation.”
  • Demonstrate your experience in managing daily workflows and KPI tracking in a manufacturing environment
    — “Establish, monitor, and report quality key performance indicators (KPIs).”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • improved quality control processes
  • reduced defect rates
Typical background
experience in electronics manufacturingquality control supervisor

Skills & requirements

Required

Quality ControlSupervisory ExperienceIpc-a-610 And J-std-001 RequirementsLeadershipProblem-solvingCommunication

Preferred

Electronic ManufacturingPrinted Circuit Board Assembly

Stack & domain

Ipc-a-610J-std-001LeadershipOrganizationalProblem-solvingDecision-makingCommunicationElectronics ManufacturingPrinted Circuit Board Assembly

About the role

Original posting from Rocket EMS via Greenhouse

Quality Supervisor – San Jose Facility

Position Summary

Rocket EMS is seeking a self-motivated, hands-on Quality Supervisor for our San Jose facility. This position is responsible for leading Incoming Quality Control, In-Process Quality Control, and Final Quality Control inspectors while ensuring products meet customer requirements, internal quality standards, and applicable industry specifications.

The ideal candidate can work independently, effectively manage priorities and resources, develop team members, and collaborate with Engineering, Manufacturing, and other departments to resolve quality and production issues.

Key Responsibilities

Supervise Incoming Quality Control, In-Process Quality Control, and Final Quality Control inspectors.

Plan daily workloads and assign personnel based on production and shipment priorities.

Monitor individual and team productivity, provide feedback, and address performance concerns as needed.

Review Manufacturing Process Instructions (MPIs), process routings, drawings, bills of material, and other applicable documentation.

Ensure inspectors understand and consistently follow all applicable MPIs, specifications, procedures, and acceptance criteria.

Provide feedback to Engineering when MPIs, process routings, or other production documentation contain errors, inconsistencies, or unclear requirements.

Train and develop Quality Control inspectors to improve their technical knowledge, inspection skills, and understanding of quality requirements.

Ensure employees have the tools, documentation, equipment, and other resources needed to perform their work effectively.

Monitor the handling of parts and assemblies to prevent damage, contamination, or improper handling.

Investigate defects or quality issues that were not detected during inspection and implement appropriate corrective actions.

Review approved deviations and ensure their requirements are understood, properly implemented, and verified.

Establish, monitor, and report quality key performance indicators (KPIs).

Promote teamwork, accountability, and effective communication among Quality team members.

Ensure accurate and complete shift handoffs, including the communication and follow-up of open quality issues and production priorities.

Attend daily shipment meetings and take appropriate action to support shipment requirements.

Communicate with and follow up with other departments when Final Quality Control does not receive assemblies within the required shipment-plan cutoff times.

Review and approve employee timecards daily.

Perform other quality-related duties as assigned.

Education and Experience

Candidates must meet one of the following requirements:

College degree with at least one year of supervisory experience; or

High school diploma or equivalent with at least three years of supervisory experience.

Experience in electronics manufacturing, printed circuit board assembly (PCBA), or a related manufacturing environment is strongly preferred.

Required Skills and Qualifications

Working knowledge of IPC-A-610 and J-STD-001 requirements.

Ability to read and interpret engineering drawings, blueprints, bills of material, manufacturing instructions, specifications, and related technical documentation.

Strong leadership, organizational, problem-solving, and decision-making skills.

Ability to prioritize multiple assignments in a fast-paced manufacturing environment.

Strong written and verbal communication skills in English.

Ability to communicate effectively with employees, management, Engineering, Manufacturing, and other departments.

Proficiency with Microsoft Word, Excel, and Outlook.

Strong attention to detail and a commitment to product quality and continuous improvement.

Pay Range$75,000—$85,000 USDITAR/EAR Compliance: Due to the nature of the work performed at Rocket EMS, this position may require access to export-controlled technical data or technology. The successful candidate must be eligible to access such information under applicable U.S. export-control laws or be eligible for any required government authorization.

Rocket EMS will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. Candidates are not required to disclose criminal history or participate in a background check unless and until a conditional offer of employment has been made. Any final offer of employment may be conditioned on completion of a background check, consistent with applicable law.

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Source: Rocket EMS careers (Greenhouse)

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