Quality Manager

Oldcastle BuildingEnvelope
Rock Hill, SC
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience managing quality programs in manufacturing.

Best fit for

  • Candidates with experience in quality assurance within manufacturing or building products industries
    — “oversee our quality program, ensuring that product, manufacturing testing, & reporting meet external industry & safety standards”
  • Professionals skilled in driving external quality improvement initiatives and resolving customer concerns
    — “Drive external quality improvement initiatives”
  • Individuals adept at training production teams and implementing quality control processes
    — “Train & coach production team members in production practices & quality assessment”

Things to consider

  • The role involves significant interaction with external customers and certification programs
    — “Serve as a liaison for external customer issues, working toward resolution of quality concerns”
  • Attention to detail and compliance with standards like IGCC is critical for success
    — “maintain product testing compliance (IGCC)”

How to stand out

  • Highlight experience with layered audits and process verification in your resume and interviews
    — “Participate in layered audits for process verification”
  • Emphasize your ability to investigate complex quality issues and manage multi-supplier challenges
    — “Investigate significant quality matters (high dollar value, complex or multi-supplier issues)”
  • Showcase your track record in developing and implementing quality control processes
    — “outline quality standards, & develop quality control processes”
  • Demonstrate your ability to maintain accurate quality reports across departments
    — “Maintain quality reports across departments”
  • Demonstrate strong communication skills with both internal teams and external stakeholders
    — “Strong verbal & written communication skills, with the ability to engage professionally with people at all levels of the organization & with external contacts”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • maintain quality reports across departments
  • drive external quality improvement initiatives
  • participate in meetings for the development & implementation of RPN activities
  • serve as a liaison for external customer issues
Typical background
minimum of 3 years experience in quality management or continuous improvement

Skills & requirements

Required

Quality ManagementContinuous ImprovementProcess VerificationError-proofingQuality Control ProcessesProduct Testing ComplianceCustomer Resolution

Preferred

CQE Certification

Stack & domain

CommunicationCQEQuality Management

About the role

Original posting from Oldcastle BuildingEnvelope via Greenhouse

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Quality Manager oversees our quality program, ensuring that product, manufacturing testing, & reporting meet external industry & safety standards.

Responsibilities

Maintain quality reports across departments

Drive external quality improvement initiatives

Participate in meetings for the development & implementation of RPN activities

Play a key role in the Credit & Replacement (C&R) process, maintain product testing compliance (IGCC), & support resolution of external customer concerns

Participate in layered audits for process verification, gauge verification, error-proofing, & related activities

Serve as a liaison for external customer issues, working toward resolution of quality concerns to minimize liability

Serve as a liaison between glass associations & third-party certification programs

Investigate significant quality matters (high dollar value, complex or multi-supplier issues) toward customer resolution

Contribute to specialty projects aligned with corporate initiatives

Understand customer expectations & needs, outline quality standards, & develop quality control processes

Implement methods to inspect, test, & evaluate products & production equipment

Ensure products meet quality standards

Prepare reports by collecting, analyzing, & summarizing data

Train & coach production team members in production practices & quality assessment

Track products through the manufacturing process to verify accuracy at every stage

Perform final product inspections to confirm alignment with industry, company, & customer standards

Troubleshoot & problem-solve product quality issues

Support the implementation & sustainability of the Quality Management System within our Operational Excellence (OpEx) framework

What We Are Looking For

We know confidence gaps and imposter syndrome can hold great candidates back, if you meet most, but not all, of the qualifications below, we still want to hear from you.

Minimum of 3 years experience in quality management or continuous improvement 

Comfort working with Windows-based software

Strong verbal & written communication skills, with the ability to engage professionally with people at all levels of the organization & with external contacts

Ability to stay focused under pressure, meet deadlines, & manage multiple priorities with flexibility

CQE certification is a plus, not a requirement

Position Pay Range$75,000—$95,000 USDWhat OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee

Work-life balance – PTO and holidays, including floating holidays you can choose

Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses

Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

Source: Oldcastle BuildingEnvelope careers (Greenhouse)

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