Regional Sales Director, Commercial, Acquisition | West | Remote

Grafana Labs
United States
Remote

Who this role is best for

Technical sales leaders with experience in complex enterprise sales and open-source software will find this remote, high-growth role in the West region challenging and rewarding.

Best fit for

  • Candidates with a background in technical sales and a history of closing seven-figure deals
    — “Consistent track record in shaping strategic seven-figure deals”
  • Professionals with strong consultative selling skills and a deep understanding of visualization or cloud-based tooling
    — “Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before”

Things to consider

  • The position requires a significant investment of time in building long-term relationships with C-Level executives
    — “Comfort working closely and building relationships with C-Level executives”

How to stand out

  • Highlight your experience in consultative selling and technical product sales in your resume and interview responses
    — “guide your team through a consultative sales approach”
  • Demonstrate your ability to lead teams in a remote environment with strong communication and collaboration examples
    — “We are a 100% remote company with team members across 40+ countries”
  • Showcase your expertise in ROI and cost modeling, especially when discussing past sales strategies
    — “Experience working with ROI and cost modeling to educate and assist potential buyers”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • driving revenue growth
  • attracting and retaining talent
  • building strong customer relationships
Typical background
sales leadership experiencetechnical sales background

Skills & requirements

Required

Sales LeadershipSales StrategyTeam ManagementConsultative SellingSales Pipeline Management

Preferred

Open-source Software SalesCloud-based Tooling SalesTechnical Sales

About the role

Original posting from Grafana Labs via Greenhouse

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

We're looking for a Regional Sales Director, Acquisition, who will be responsible for leading a team of Commercial Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.

You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.

What You’ll Be Doing:

Develop and mentor your sales team

Develop a pipeline to help over-achieve revenue targets

Direct sales activities by establishing sales territories, quotas, and goals

Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives

Meet with prospects and strategize with sales representatives to help close deals

Help the team prepare for QBRs and HBRs

Develop long-term, strategic relationships with key contacts within their account base  

Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams

What Makes You a Great Fit:

Minimum 3 years of leading successful sales teams

Minimum 8 years of successful direct sales experience

Experience navigating complex sales cycles that can last 2-6 months

Excellent communication (written, oral) and presentation skills (in-person, virtual)

Comfort working closely and building relationships with C-Level executives

Consistent track record in shaping strategic seven-figure deals

MEDDPICC expertise

Experience working with ROI and cost modeling to educate and assist potential buyers

Excellent organizational, prioritization, and time management skills

Unwavering dedication to integrity and professionalism

Bonus Points For:

Background in technical applications, familiarity with OSS is a big plus

Compensation & Rewards:

In the USA, the OTE (On-Target Earnings)/Base compensation range for this role is $310,000-$360,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.

Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.

Transparent Communication – Expect open decision-making and regular company-wide updates.

Innovation-Driven – Autonomy and support to ship great work and try new things.

Open Source Roots – Built on community-driven values that shape how we work.

Empowered Teams – High trust, low ego culture that values outcomes over optics.

Career Growth Pathways – Defined opportunities to grow and develop your career.

Approachable Leadership – Transparent execs who are involved, visible, and human.

Passionate People – Join a team of smart, supportive folks who care deeply about what they do.

In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. 

Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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Source: Grafana Labs careers (Greenhouse)

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