Restaurant Manager

sweetgreen
34 N High St +2 more
Career-pivot friendly

Who this role is best for

Best suited to candidates with supervisory experience in fast casual restaurant chains working in a collaborative, hands-on environment.

Best fit for

  • Candidates with prior supervisory roles in fast casual chains and a commitment to team development
    — “Experience in fast casual restaurant chains”
  • Individuals who thrive in a culture of trust and recognition with a focus on operational excellence
    — “fostering a culture of trust and recognition”
  • Candidates who can manage multiple responsibilities across food safety, scheduling, and guest experience
    — “expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks”

Things to consider

  • Must meet physical requirements for multiple roles, including kitchen and front-of-house tasks
    — “Meet all physical requirements for all roles within the career path”
  • Candidates must be available for at least 30 hours per week and authorized to work in the U.S.
    — “Must be available to work a minimum of 30 hours per week”

How to stand out

  • Highlight experience mentoring employees and resolving operational challenges under pressure
    — “Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure”
  • Emphasize hands-on leadership and ability to step in during peak times or staffing gaps
    — “Provides hands-on coaching, steps in during peak times or staffing gaps”
  • Showcase experience with food safety protocols and equipment maintenance
    — “Upholds high standards for food safety, cleanliness, and equipment maintenance”
  • Demonstrate ability to use data-driven insights to improve guest experiences and sales
    — “using data-driven insights to navigate challenges and ensure exceptional guest experiences”
  • Include examples of managing 6+ team members per shift and driving team performance
    — “Experience managing and developing 6+ team members per shift”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • improved guest satisfaction
  • increased sales
Typical background
restaurant management experience2+ years in a restaurant management role

Skills & requirements

Required

Restaurant ManagementTeam LeadershipFood SafetyCustomer ExperienceFinancial ManagementSystem ManagementTech Tools

Preferred

Organic Product KnowledgeSustainable Practices

Stack & domain

Restaurant ManagementSupervisoryLocal, Organic, And Sustainable ProductsTech Tools And SystemsFood SafetyCleanlinessEquipment MaintenanceFacility ManagementSupply ManagementQuality ManagementCustomer ExperienceFinancial ManagementBusiness AcumenSystemsProcessTechTeam DeploymentSystems UseTroubleshootingTask PrioritizationData-driven InsightsGuest ExperiencesFast FoodAccurate ServiceMemorable ExperiencesControllable CostsSchedulingSalesShort-term StrategiesLong-term StrategiesInsights From Ops DashboardLeadershipProblem-solvingDecision-makingCommunicationTeam CultureMentoringPositive Team CultureReliable MultitaskingCoachingPerformance OversightFood HandlerServsafeRestaurantManagementLocalOrganicSustainableTech Tools

About the role

Original posting from sweetgreen

A Healthier Future Starts With You

As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

As an Assistant Coach (Assistant General Manager), you're a hands-on leader who inspires your team while driving operational excellence. You'll mentor team members to become future leaders, partner with the Head Coach to set goals and track performance, and use data-driven insights to navigate challenges and ensure exceptional guest experiences that build healthier communities through real food. These responsibilities highlight some of the key functions an Assistant Coach performs. Additional supervisory tasks may be assigned as necessary.

Essential Functions

People + Leading the Team: Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition. Anticipates operational needs and adjusts deployment to support smooth operations. Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.

Food Safety + Journey: Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance. Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.

Customer Experience: Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.

Financial + Business Acumen: Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.

Systems, Process + Tech: Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.

Execute Assistant Coach Career Path Duties: Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles

What Makes You Stand Out

Experience in fast casual restaurant chains

Hands-on experience with local, organic, and sustainable products

Familiarity with tech tools and systems used in operations and scheduling

Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure

Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences

Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight

Minimum Requirements

Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.

2+ years in a restaurant management/supervisory role

Experience managing and developing 6+ team members per shift

Food Handler or ServSafe certification

Must be available to work a minimum of 30 hours per week

Must be 18 years of age or older

Must be authorized to work in the United States

What Perks You’ll Get

Competitive base salary + 15% bonus potential

Medical, dental + vision insurance plans to suit your and your family’s needs

Paid Vacation + Wellness time

401(k) program

Paid family leave; we fully support new parents

Complimentary greens

Free sweetgreen swag

An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food

A collaborative team of people who live our core values and have your back

A clear career path with opportunities for development, both personally and professionally

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

Salary range for this role:Starting salary range based on experience$58,000—$68,000 USD 

Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice HERE.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

Source: sweetgreen careers

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