Retail Account Executive (Toronto, ON)

Toast
Toronto, Canada
On-siteCareer-pivot friendly

Who this role is best for

Best suited to entrepreneurial-minded candidates with strong communication skills working in the retail food and beverage domain, particularly in Toronto, ON.

Best fit for

  • Entrepreneurial individuals who thrive in fast-paced, team-driven environments and enjoy building new markets.
    — “founder’s mindset as we grow Toast’s presence in this new vertical”
  • Candidates with experience in sales and relationship-building for small to medium-sized retail businesses.
    — “Using a consultative approach, you will prospect, build relationships, and sign up new accounts”
  • People who are comfortable managing the entire sales cycle independently and adapting to new tools.
    — “Leverage Salesforce (our CRM) to manage all sales activities”

Things to consider

  • This role requires a commitment to travel, with 25% or more of the time spent on the road.
    — “willingness to travel 25% or more”
  • The position emphasizes a culture of continuous learning and adaptation to new technologies.
    — “we're hungry to build and learn. We believe learning new AI tools empowers us”

How to stand out

  • Highlight your ability to build customized solutions for clients in your resume and interview responses.
    — “develop a customized solution that helps their business thrive”
  • Emphasize experience in managing the full sales cycle from initial outreach to closing deals.
    — “manage the entire sales cycle from initial call to close”
  • Showcase your collaboration skills with cross-functional teams in your interview answers.
    — “Partner with teams across the business to ensure that expectations set during the sales process are met in delivery”
  • Demonstrate your ability to analyze the competitive landscape and position Toast effectively.
    — “Understand the competitive landscape and determine how to best position Toast in the market”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • generate new business
  • close sales
  • develop customized solutions
  • partner with cross-functional teams
Typical background
sales experience in technology or retail industrytrack record of meeting sales targets

Skills & requirements

Required

Sales ExpertiseProspectingRelationship BuildingSales Cycle ManagementCRM ManagementCompetitive Analysis

Preferred

Retail Operations Experience

Stack & domain

CommunicationOrganizationalPresentation

About the role

Original posting from Toast

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities) 

Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops

Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 

Conduct demos and develop a solution that best meets the prospect’s needs 

Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 

Leverage Salesforce (our CRM) to manage all sales activities 

Understand the competitive landscape and determine how to best position Toast in the market

What you’ll need to thrive (Requirements)

An entrepreneurial and feedback-driven mindset

Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels

Proven track record of success in meeting and exceeding goals

Ability to work in a fast-paced, entrepreneurial and team environment

Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to market and willingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)

Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

This role is for a current vacancy.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

Total Targeted Cash$131,000—$210,000 CADHow Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Source: Toast careers

Similar roles

More roles at Toast