Revenue Operations Manager

Pindrop
United States
RemoteCareer-pivot friendly

Who this role is best for

Candidates with experience in Revenue Operations and strong analytical skills will find this remote, cross-functional role ideal for driving GTM efficiency and process improvement.

Best fit for

  • Candidates with 3-5 years in Revenue Operations at high-growth B2B SaaS companies
    — “3-5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or GTM Analytics, preferably at a high-growth B2B SaaS company”
  • Individuals who can translate complex data into actionable business insights
    — “strong analytical skills that turn data into clear recommendations”
  • Professionals with a background in Salesforce administration and data modeling
    — “Admin-level Salesforce experience, including reports and dashboards, objects and fields, validation rules, and Flows”

Things to consider

  • The role demands managing multiple projects and prioritizing by business impact
    — “You manage multiple projects at once and prioritize by business impact”

How to stand out

  • Highlight experience with territory design, account segmentation, and compensation plan administration
    — “building the processes and running the analysis behind territory design, books of business, account scoring, segmentation, and pipeline modeling”
  • Demonstrate expertise in Salesforce administration and data quality initiatives
    — “Own Salesforce data quality, and help design and implement improvements across the sales cycle”
  • Showcase ability to deliver funnel conversion and productivity analyses for GTM teams
    — “deliver analyses on funnel conversion, velocity, attribution, and productivity”
  • Emphasize your ability to identify process gaps and implement solutions
    — “Proactively identify process gaps and issues across the GTM lifecycle, and develop solutions to correct them”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate forecasting
  • efficient processes
  • high team satisfaction
Typical background
operationsfinancesales

Skills & requirements

Required

Data AnalysisProject ManagementForecastingProcess ImprovementCross-functional Collaboration

Preferred

Sales CompensationCustomer Success

Stack & domain

Data AnalysisForecastingPipeline ModelingLeadershipCommunicationRevenue OperationsSalesMarketing

About the role

Original posting from Pindrop via Greenhouse

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

Is this identity synthetic? Detect AI-generated and manipulated voice and video.

Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.

Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

What you’ll do

Pindrop is looking for a Revenue Operations Manager to help our go-to-market (GTM) teams plan smarter, forecast with confidence, and sell more efficiently.

Reporting to the Director, Revenue Operations, you'll be the analytical and operational partner behind RevOps initiatives across GTM planning, forecasting, compensation, systems, and partner operations. You'll work with Sales, Marketing, Customer Success, Partnerships, Deal Desk, and Finance to gather the data, uncover what's working and what isn't, and bring the analysis that informs the department’s decisions. You'll support initiatives from discovery and analysis through design, build, and enablement.

This is a Manager-level individual contributor role. As you build expertise in our business, your impact will grow, from improving the data and reporting our teams rely on every day to shaping the analysis behind key GTM decisions.

We’re looking for someone who brings three strengths: the drive to find what’s slowing our teams down and build better processes to fix it, the ability to build trusted relationships with the teams RevOps supports, and strong analytical skills that turn data into clear recommendations.

GTM Planning, Capacity, and Compensation

Partner with cross-functional teams on annual and in-year GTM planning, building the processes and running the analysis behind territory design, books of business, account scoring, segmentation, and pipeline modeling

Deliver analyses that inform our headcount and capacity models, including rep ramp, productivity, and coverage assumptions, and create the executive dashboards that show where we have capacity gaps and need to hire

Own day-to-day sales compensation administration, including plan documents, new-hire setup, attainment tracking, and payout support

Provide the attainment and productivity analysis that informs compensation plan design, quota methodology, and rules of engagement

Forecasting, Pipeline, and Performance Insights

Own data preparation, meeting materials, and follow-up for weekly forecast and pipeline reviews

Own forecast data quality for net-new and renewal business, identifying and driving cleanup with sales managers, and help develop clear rules for pushing or closing deals

Own the reporting and dashboards that reps, managers, BDRs, and executives use to run the business, and deliver analyses on funnel conversion, velocity, attribution, and productivity

Help develop and maintain standard definitions for core GTM metrics and objects, such as customer, pipeline stages, and ARR, so every team works from the same numbers

Systems, Process, and Partner Operations

Proactively identify process gaps and issues across the GTM lifecycle, and develop solutions to correct them, including the system requirements, user experience, and plan for maintaining the data

Own Salesforce data quality, and help design and implement improvements across the sales cycle, including stage gates, lead routing, approvals, and Deal Desk workflows

Support partner operations across referral, reseller, marketplace, and alliance motions, including deal registration, approval processes, partner attribution, and field enablement on partner types

Build trusted relationships with GTM leaders and their teams, representing RevOps in working sessions and bringing the feedback and data that help the Director prioritize RevOps initiatives

Support GTM tool and vendor management, RevOps request intake, and the rollout and enablement of new tools and processes, including analysis for new tool and process investments

Work with Deal Desk, Legal, and Customer Success on process improvements that shorten the path from quote to close

Who you are

You take ownership and do the things you say you'll do

You dig into the data, spot what doesn't add up, and come back with a recommendation, not just a report

You enjoy building processes and infrastructure from the ground up, not just maintaining what already exists

You think about how a change lands with the reps, managers, and partners who have to live with it

You manage multiple projects at once and prioritize by business impact

You use AI responsibly to improve processes and work more efficiently, and you take full ownership of the final output

Your skill-set

Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field preferred

3-5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or GTM Analytics, preferably at a high-growth B2B SaaS company

Admin-level Salesforce experience, including reports and dashboards, objects and fields, validation rules, and Flows (Salesforce Administrator certification a plus)

Strong Excel/Google Sheets skills, including the analysis and modeling that support planning, capacity, or compensation decisions

Working knowledge of SaaS metrics and the B2B sales cycle, including pipeline coverage, conversion rates, ramp, attainment, ARR, and retention

Experience with Gong, Outreach or Salesloft, LeanData, Gainsight, Highspot, Coefficient, DocuSign, Unifyr, or Tackle.io is a plus

Experience with SQL, BI/visualization tools, or data warehouses such as Databricks or Snowflake is a plus

What’s in it for you

Build the foundation, not just maintain it. RevOps at Pindrop has high-impact work ahead in planning, forecasting, compensation, and partner operations, and you'll help decide how it gets done.

See how a scaling revenue organization is run. You'll work directly with the Director of Revenue Operations and alongside Sales, Customer Success, Partnerships, and Finance leaders, with visibility into how GTM decisions get made.

Support a business with real market urgency. AI-driven fraud and deepfakes are now a board-level concern for large enterprises, and your work will help the teams bringing Pindrop into those conversations operate at their best.

Work inside an AI-first organization. Pindrop is investing in AI across the business, and you’ll use AI to automate reporting, data cleanup, and systems work, and help define what an AI-enabled RevOps team looks like.

Grow your impact. As you build expertise, you’ll have more opportunities to shape how our GTM teams plan, forecast, and operate.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

Unlimited Paid Time Off (PTO)

Flexibility to work remotely from outside your country of residence for up to four weeks per year, subject to manager approval and applicable company policies.

Flexibility to work remotely from outside your country of residence for up to four weeks per year

Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.

While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.

Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!

Best-in-class Health Savings Account (HSA) employer contribution

Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.

Paid Parental Leave - Including birth, adoptive & foster parents

One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!

Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.

Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.

Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

#LI-Remote

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range $90,000—$108,000 USDNot sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Source: Pindrop careers (Greenhouse)

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