Senior Partner Operations Manager

Fivetran
Washington +1 more
RemoteCareer-pivot friendly

Who this role is best for

Aimed at experienced B2B SaaS professionals with a background in partner operations who can manage complex integrations and cross-functional collaboration.

Best fit for

  • Candidates with 7-10 years in B2B SaaS partner operations and a history of managing multi-region programs
    — “7-10 years of experience in partner operations, channel operations, or revenue operations”
  • Individuals with a track record of designing and scaling partner processes across teams and regions
    — “Proven ability to design, document, and scale processes across multiple teams and regions”
  • Professionals who have experience with Salesforce and PRM platforms, including deal registration and lead routing
    — “Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution”
  • Candidates with experience managing partner incentive programs like MDF and rebates
    — “Administer partner incentive programs, including MDF, rebates, and SPIFFs”
  • Individuals who have worked through company integrations or mergers, particularly in go-to-market functions
    — “Experience supporting partner programs through a merger or acquisition”

Things to consider

  • The role requires managing both Fivetran and dbt Labs partner ecosystems during an integration phase
    — “Support the integration of Fivetran and dbt Labs partner programs”
  • Despite being remote, the role is based out of the US and may involve US-centric coordination
    — “This is a full-time remote position based out of the US”

How to stand out

  • Highlight experience with cross-functional collaboration across Sales, Marketing, and Finance teams
    — “Partner with Partner Management, Sales, Marketing, and Finance”
  • Demonstrate your ability to use AI tools for process automation and data analysis
    — “Understand how to use conversational AI systems to support research, analysis, process documentation, and reporting”
  • Showcase your track record in designing scalable and measurable partner processes
    — “Design and continuously improve partner processes so they are scalable, consistent, and easy”
  • Emphasize your experience with cloud marketplace consoles and co-sell programs
    — “Familiarity with cloud marketplace listings and co-sell programs”
  • Demonstrate your capability to manage and report on partner program health through dashboards
    — “Build and maintain dashboards and reports that give visibility into partner pipeline and bookings”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • scalable and consistent partner processes
  • clear visibility into partner pipeline
  • defined and tracked program KPIs
Typical background
operationssalesmarketing

Skills & requirements

Required

Partner OnboardingProcess DesignData ManagementDashboard CreationCross-functional Collaboration

Preferred

ERP SystemsTMS SystemsSAP

Stack & domain

SalesforceImpartnerZinfiPartnerstackSalesforce Experience CloudLookerGoogle SheetsSlackJiraGongAWSAzureGCPClari

About the role

Original posting from Fivetran

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.

Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.

Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.

As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.

During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.

You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.

This is a full-time remote position based out of the US.

Technologies You'll Use

Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.

What You'll Do

Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals

Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow

Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution

Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health

Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives

Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal

Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations

Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities

Document processes, policies, and playbooks, and keep program guidelines current and accessible

Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives

Skills We're Looking For

7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)

Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution

Proven ability to design, document, and scale processes across multiple teams and regions

Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders

Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal

Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts

Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work

Bonus Skills

Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations

Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)

Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing

Experience with partner enablement and certification programs

Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports

#LI-SR1 

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.

Pay Range$171,315—$214,144 USD 

Perks and Benefits

100% employer-paid medical insurance*

Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.

RSU stock grants*

Professional development and training opportunities

Company virtual happy hours, free food, and fun team-building activities

Monthly cell phone stipend

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.     

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Source: Fivetran careers

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