Seasonal Associate (Part-Time) - Multrees Walk, Edinburgh

ALO
Multrees Walk +1 more
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates who prioritize customer engagement and thrive in dynamic retail environments who value physical stamina and flexibility in scheduling

Best fit for

  • Candidates with experience in retail or service roles focused on customer interaction
    — “Preferred prior work experience in a client-centric, sales environment”
  • Individuals who are physically capable and comfortable with constant movement in a store setting
    — “Requires constant movement in and around all areas of store”

Things to consider

  • Must be available for evenings, weekends, and holidays, including a defined Blackout period
    — “must be willing to work a flexible schedule including evenings, weekends, and holidays”
  • This role involves physical labor, including lifting up to 50 pounds and climbing ladders
    — “Ability to lift, push, carry or otherwise move up to 50 pounds”

How to stand out

  • Highlight experience in creating positive customer interactions and delivering exceptional service
    — “Passion for customer service and delivering exceptional experiences”
  • Showcase your alignment with ALO’s values and how they reflect in your work ethic
    — “Aligns with and embodies ALO’s Guiding Principles”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • exceeding sales targets
  • customer satisfaction
  • store efficiency
Typical background
retailcustomer service

Skills & requirements

Required

Customer ServiceSalesProduct KnowledgeStore OperationsTeamwork

Preferred

Inventory ManagementRetail Marketing

Stack & domain

Customer ServiceSalesRetail

About the role

Original posting from ALO via Greenhouse

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective  

The Seasonal Associate works to achieve store sales and operational goals. They will support creating an authentic people experience both front and/or back of house.  

Key Job Responsibilities  

Impacts the business and store environment in a positive manner that aligns with store goals and ALO’s guiding principles 

Drive and exceed sales targets by utilizing ALO’s Flow initiatives to optimize productivity and efficiency  

Provide a friendly “greet” and proactively approach customers to understand their needs and support the customer engagement.  

Process customer transactions and returns in accordance with policy and procedures 

Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor 

Leverages company tools, incentives, and strategies to support meeting store goals 

Resolve client needs quickly & effectively ensuring customer satisfaction 

Assists in processing shipment, in a timely manner

Supports with replenishment in on the sales floor, in a timely manner

Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures 

Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently  

Seasonal Associate Qualifications  

Preferred prior work experience in a client-centric, sales environment 

Passion for customer service and delivering exceptional experiences 

Aligns with and embodies ALO’s Guiding Principles 

Requires constant movement in and around all areas of store 

Ability to lift, push, carry or otherwise move up to 50 pounds 

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 

Ability to stand and move for an entire shift  

Seasonal Associate Schedule  

Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change.  All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14th).  

Perks & Benefits 

Generous employee discount at ALO

Monthly Store Incentives 

Clothing Allowance 

Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors 

Free Virtual access to mental health providers  

Diversity and Inclusion statement

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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Source: ALO careers (Greenhouse)

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