Senior Account Executive - UK&I

NICE
London, United Kingdom
Hybrid

Who this role is best for

Best suited to experienced enterprise SaaS sales professionals working in the Contact Center or Conversational AI domain, with a focus on consultative selling and high-value account management in the UK&I region.

Best fit for

  • Experienced enterprise SaaS sales professionals with a background in Contact Center or Conversational AI
    — “experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment”
  • Candidates who can independently manage sales cycles and demonstrate strategic thinking with senior executives
    — “Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close”
  • Individuals who thrive in collaborative, cross-functional teams and are comfortable with partner channel integration
    — “Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership”

Things to consider

  • The role requires a high level of self-direction and remote work capability, with limited support from internal resources.
    — “you are disciplined and function well in a remote environment”
  • The candidate must be prepared to engage with C-Level executives and handle complex sales conversations.
    — “navigating sales cycles with all management levels (particularly SVP/C-Level)”

How to stand out

  • Highlight your experience in consultative selling and ROI modeling when discussing past roles.
    — “map value, develop effective business cases, build ROI models and drive Digital Transformation conversations”
  • Showcase your ability to build and execute territory plans with measurable outcomes.
    — “Developing, maintaining and reviewing territory plans that outline how you will meet business goals”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • high-value enterprise opportunities
  • successful sales cycles
  • high customer satisfaction
Typical background
sales executiveenterprise sales

Skills & requirements

Required

SalesEnterprise SalesSaas SalesContact Center SalesConversational AI Sales

Preferred

Digital TransformationRfp/rfi Coordination

Stack & domain

Enterprise SalesSaasContact CenterConversational AICRMLeadershipCommunicationTeamworkProblem SolvingCustomer ServiceSalesTechnologyFinance

About the role

Original posting from NICE via Greenhouse

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the role all about?

We’re looking for an experienced Enterprise Account Executive to join our growing New Business UK&I Sales team, where you’ll own the creation and conversion of high-value enterprise opportunities, engage senior decision-makers, uncover strategic business challenges, and show how our solutions can deliver measurable transformation, accelerate growth, and reshape the way organisations operate across the UK&I market.

How will you make an impact?

Acquiring new enterprise companies from all industries within the UK&I region

Building and maintaining an effective pipeline by self-directed prospecting

Developing, maintaining and reviewing territory plans that outline how you will meet business goals

Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close

Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations

Coordinating responses to RFPs/RFIs

Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership

Representing NiCE at trade fairs or events that are customary in the industry

Preparing, presenting and conducting demos, presentations and customer meetings

Using CRM effectively and consistently to track sales cycles/engagement

Have you got what it takes?

You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment

You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase

You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)

Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment

What is a salesperson without professional communication skills, and a customer-centric, personable demeanour!

You can balance driving a sales cycle independently while leveraging internal resources

You are comfortable leveraging a partner channel to support the sales process

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

About Cognigy 

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. 

Requisition ID: 10966

Reporting into: Director Sales

Job type: Individual contributor

#LI-Remote

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Source: NICE careers (Greenhouse)

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