Senior Associate, Marketing Operations

Garnerhealth
New York, NY
Career-pivot friendly

Who this role is best for

Best suited to candidates with B2B marketing operations experience and a strong automation-first mindset working in healthcare technology.

Best fit for

  • Candidates with B2B marketing operations experience and a track record of automating workflows
    — “You will use AI tools to continuously convert manual work into monitored, hands-free processes”
  • Individuals who thrive in healthcare technology and are mission-driven
    — “transform the U.S. healthcare system — and we’re the only proven player doing exactly that”
  • Professionals comfortable with data-driven reporting and CRM data hygiene
    — “deliver marketing reporting and analysis, maintaining and automating the reporting library”

Things to consider

  • Requires in-office presence in NYC for three days per week
    — “based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday”
  • No visa sponsorship available, limiting eligibility to U.S. citizens or authorized workers
    — “we are unable to sponsor or take over sponsorship of an employment visa at this time”

How to stand out

  • Highlight experience with AI tools like Claude applied to real workflows
    — “Fluency with AI tools (e.g., Claude) applied to real workflows”
  • Showcase ability to document and navigate new systems efficiently
    — “A self-starter mindset toward understanding, documenting, and navigating new systems”
  • Demonstrate hands-on experience with HubSpot workflows and data hygiene
    — “Hands-on HubSpot experience (workflows, forms, segmentation)”
  • Emphasize skills in converting repetitive tasks into automated processes
    — “using AI tools to continuously convert manual work into monitored, hands-free processes”
  • Demonstrate fluency in data reporting and analysis using spreadsheets or SQL/Python
    — “confident building reports and working in spreadsheets; SQL or Python exposure is a plus”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate campaign tracking
  • efficient lead routing
  • automated reporting
Typical background
1-3 years of marketing operations experienceB2B organization experience

Skills & requirements

Required

Marketing OperationsCampaign OperationsAI ToolsAutomationData Analysis

Preferred

Hubspot WorkflowsSalesforce Familiarity

Stack & domain

Campaign OperationsList ProcessingTracking SetupCRM Data HygieneAI ToolsAutomationSQLPythonAutomation-first MindsetDetail-oriented ExecutionSelf-starterUnderstandingDocumentingNavigating New SystemsMarketing OperationsDemand GenerationLead RoutingReporting And Analysis

About the role

Original posting from Garnerhealth via Greenhouse

What you’ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We are looking for a Senior Associate, Marketing Operations to own the operational engine behind Garner’s demand generation motion. You will run day-to-day campaign operations, deliver marketing reporting and analysis, and keep lead data flowing to sales with speed and fidelity. This is an automation-first role: you will use AI tools to continuously convert manual work into monitored, hands-free processes, so the role gets more leveraged as you build. This role reports to the Director of Marketing Operations.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do:

Own campaign operations end-to-end, including campaign enrollment, list processing, tracking setup, and CRM data hygiene, ensuring every campaign is accurately tracked and attribution is preserved

Own the marketing ops request queue, triaging and delivering requests within SLA and escalating only what requires systems-level judgment

Use AI tools and automation to convert repetitive campaign ops and request work into hands-free, monitored processes, measured by declining manual effort per campaign

Deliver marketing reporting and analysis, maintaining and automating the reporting library (recurring refreshes and event, webinar, and email performance reports) and executing one-off data pulls and analyses as needs arise

Own day-to-day lead routing operations, monitoring flow health, resolving routing exceptions, and maintaining speed-to-lead as routing logic and data sources evolve

What you will bring to the team:

1–3 years of experience in marketing operations, revenue operations, or a related operational role, preferably at a B2B organization

Hands-on HubSpot experience (workflows, forms, segmentation); Salesforce familiarity is a strong plus

An automation-first mindset: you’re comfortable with detail-oriented execution, and you’re routinely asking how a process could be made repeatable or hands-free

Fluency with AI tools (e.g., Claude) applied to real workflows, or strong motivation to build it fast

Data comfort: confident building reports and working in spreadsheets; SQL or Python exposure is a plus

A self-starter mindset toward understanding, documenting, and navigating new systems

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

What you'll get here:

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. 

Compensation Transparency:

The target salary range for this position is $95,000 - $115,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

Fraud and Security Notice: 

Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com.

Equal Employment Opportunity:

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com. 

Source: Garnerhealth careers (Greenhouse)

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