Senior IT Asset Management Engineer

Penumbra
Cartago, Costa Rica
Hybrid

Who this role is best for

Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Accurate asset records
  • Efficient hardware investments
  • Effective IT asset management
Typical background
Bachelor’s degree in computer science, information technology, engineering, or a related field5+ years of experience in IT asset management, inventory management, end-user technology, or IT operations

Skills & requirements

Required

IT Asset ManagementInventory ManagementIT Service ManagementAsset And Configuration ManagementWindows Laptop Provisioning And TroubleshootingInventory AuditsData ReconciliationHardware LogisticsAsset Disposal ProcessesContract ManagementVendor ManagementWarranty ManagementProcurement ManagementITIL Foundation Certification

Preferred

Macos Laptop SupportServicenow Asset ManagementIT Service Management TrainingMedical Device Industry ExperiencePharmaceutical Industry ExperienceBiotechnology Industry Experience

Stack & domain

Servicenow Asset ManagementIT Asset ManagementInventory ManagementEnd-user TechnologyIT OperationsWindows LaptopsMacos LaptopsInventory AuditsData ReconciliationForecastingHardware LogisticsAsset Disposal ProcessesContract ManagementVendor ManagementWarranty ManagementProcurement ManagementITIL Foundation CertificationMedical Device IndustryPharmaceutical IndustryBiotechnology IndustryRegulated IndustryExcelHigh Level English

About the role

Original posting from Penumbra via Lever

General Summary:

The IT Asset Management Engineer III manages the complete lifecycle of end-user technology assets, including planning, procurement, deployment, inventory control, maintenance, refresh, recovery, and disposal. The role ensures that asset records are accurate, equipment is available to meet business needs, and hardware investments are managed efficiently. 

Qualifications:

  • Bachelor’s degree in computer science, information technology, engineering, or a related field.
  • 5+ years of experience in IT asset management, inventory management, end-user technology, or IT operations.
  • High level English.
  • Working knowledge of ServiceNow asset management or another enterprise IT asset management platform.
  • Understanding of IT service management and asset and configuration management practices.
  • Hands-on experience provisioning and troubleshooting Windows laptops; experience supporting macOS laptops is preferred.
  • Experience with inventory audits, data reconciliation, forecasting, hardware logistics, and asset disposal processes.
  • Excel advance.
  • Experience with contract, vendor, warranty, or procurement management is preferred.
  • ITIL Foundation certification or equivalent IT service management training.
  • Experience in a medical device, pharmaceutical, biotechnology, or other regulated industry is preferred.

Source: Penumbra careers (Lever)

Similar roles

More roles at Penumbra