Strong fit for enterprise software pre-sales engineers who collaborate with technical teams and drive customer evaluations, with a focus on database technologies and international travel.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Redis via Ashby
Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?
WHY YOU'LL LOVE THIS JOB
Redis has spent over a decade as the fastest in-memory data platform in the world. That foundation is now becoming something bigger: the memory layer for AI. Vector search, semantic caching, agent memory, session state for real-time applications. Every AI system that needs to be fast and reliable eventually needs Redis.
As a Solutions Architect, you'll educate and collaborate with customers to design Redis-powered solutions for their specific business and technical needs, including the new generation of AI-driven applications. You'll drive POCs, pilots, and evaluations, working hands-on with customers using one of the most widely adopted technologies in the market.
This is an early moment in that shift. Joining now means helping shape how Redis shows up in AI architectures across the region, not inheriting a playbook someone else already wrote.
The ideal candidate is a good listener with a talent for creative, technical solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer's business objectives.
If you're a technology expert who wants to give customers the best possible experience, and you're excited about being close to how AI infrastructure actually gets built, this is the right challenge for you.
Redis hires for this and similar roles on an ongoing basis, so your application will be collected and kept on file as needs arise, subject to applicable law. Redis may not contact you immediately after you apply.
WHAT YOU'LL DO
- Help customers meet their technology and business requirements using Redis products, solutions, and services, including AI-focused use cases like vector search, retrieval-augmented generation (RAG), and semantic caching.
- Understand, quantify, and verify the business needs of customers and their specific use cases, from traditional database workloads to emerging AI architectures.
- Work closely with customers' technical teams (architects, developers, PMOs, and C-level stakeholders) to ensure the success of every POC and pilot.
- Collaborate with the sales team to develop account strategies and identify new opportunities, both in new accounts and existing ones.
- Present Redis, its capabilities, and its role in modern AI infrastructure in a professional and compelling way that helps customers see the business impact and competitive advantage of the Redis platform.
- Use customer feedback and insights to improve technical materials and best practices, while feeding learnings back to product management and R&D as the AI use cases evolve.
WHAT YOU'LL NEED
- 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software.
- Hands-on experience with server-side software development and Linux.
- Experience with scalable, highly available distributed systems.
- Familiarity with AI/ML application architectures is a plus (vector databases, RAG pipelines, LLM-based applications), though not required.
- BS in Computer Science, BA, or equivalent work experience.
- A team player with excellent communication and presentation skills.
- Able to travel regularly to visit customer sites.
- Excellent written and spoken English.
Compensation: The salary range for this role is EUR 105 000 to 131 000. Final compensation will be determined based on objective, job-related factors, including relevant experience, skills, role scope, level, and work location. This role may also be eligible for commission and Redis benefits.
As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.
Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.
Redis reserves the right to retain data longer than stated in the privacy policy https://redis.com/legal/privacy-policy/ in order to evaluate candidates.
Source: Redis careers (Ashby)