Senior Technical Product Manager, Collection Management

Dragos
United States
Remote

Who this role is best for

Technical product leaders with platform infrastructure experience and strong cross-team coordination skills will find this role in collection management and OT/ICS environments rewarding.

Best fit for

  • Candidates with experience managing shared-service platforms and strong cross-functional coordination skills
    — “the shared function that every Dragos collection method depends on”
  • Individuals with deep technical knowledge of agent or collector architectures and secure communications
    — “Strong technical fluency with agent or collector architectures”
  • Professionals who have worked on data ingestion pipelines and can define secure credential handling processes
    — “Set requirements for secure credential handling”

Things to consider

  • This role requires a willingness to travel approximately 10% of the time for customer meetings or events
    — “willingness to travel (~10%) for customer meetings, workshops, or company events”

How to stand out

  • Highlight experience defining and maintaining shared-service product contracts and APIs
    — “Define the common collection contract (registration and pairing, health, updates, configuration and content, and tasking)”
  • Emphasize technical requirements definition and cross-team collaboration on product roadmaps
    — “Make prioritization and trade-off decisions across constituent teams, and communicate requirements to Engineering with a clear business rationale”
  • Showcase work with secure credential handling and TLS/mTLS frameworks in past roles
    — “Working knowledge of secure communications and identity, including TLS and mTLS”
  • Demonstrate ability to normalize data to standardized schemas like OCSF
    — “Owning requirements for ingest, including normalization of data to OCSF”
  • Position yourself as an expert in collection method lifecycle management and tasking mechanisms
    — “Define how collection methods are updated and receive content”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Define and own the product strategy for Collection Management
  • Ensure consistent behavior across collection methods
  • Define and track KPIs for collection performance
Typical background
Master’s degree in Computer Science5+ years of experience in product management

Skills & requirements

Required

Product StrategyRoadmap DevelopmentTechnical Product OwnershipCross-team CoordinationKPI Definition

Preferred

Security RequirementsEntitlements HandlingData Normalization

Stack & domain

PythonReactLeadershipCommunicationAWSCFAFinanceHealthcare

About the role

Original posting from Dragos via Greenhouse

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place. 

About the Role: 

Dragos is seeking a senior-level Technical Product Manager to own Collection Management, the shared function that every Dragos collection method depends on. Collection is how the Dragos Platform reaches an environment: sensors for passive traffic, agents on endpoints, active discovery and interrogation of devices, and integrations that pull from third-party systems. This role owns how collection methods are registered, kept healthy and updated, and tasked with work, and how their results come back into the platform. You will also own the contract all methods share. You will partner closely with the Product Managers and Engineering teams behind each method as well as Customer Experience (CX) to make sure a task or a result behaves the same way no matter which method handles it. Most of your customers are the other teams building the platform, so the work is coordination and technical product ownership more than external customer discovery. 

Responsibilities: 

Define and own the product strategy and roadmap for Collection Management, covering inventory and registration, lifecycle and updates, health and connectivity, and the path results take into the platform. 

Define the common collection contract (registration and pairing, health, updates, configuration and content, and tasking) and the security around it. 

Define how work is dispatched to methods and how status, retries, and results return, including an audit trail of every action taken externally. 

Define how collection methods are updated and receive content, moving from per-version packages to methods pulling what they need. 

Define how entitlements apply to collection tasks. 

Set requirements for secure credential handling. 

Own requirements for ingest, including normalization of data to OCSF and the process for approving schema changes. 

Work with constituent teams to establish and keep ownership boundaries clear: what should happen to a device, how it gets there, and how results resolve to an asset. 

Partner with Product Managers and customer-facing teams (CX, Support, Sales Engineering) to gather real deployment conditions such as firewalls, proxies, certificates, and segmented networks, and validate designs against them. 

Join customer conversations when a deployment issue or design question needs it. 

Make prioritization and trade-off decisions across constituent teams, and communicate requirements to Engineering with a clear business rationale. 

Define, track, and improve KPIs such as connectivity, deployment success, update adoption, and task completion rates. 

Partner with Product Marketing, Support, and CX on documentation, launch plans. 

Qualifications: 

5+ years of Product Management experience, including experience owning a platform, infrastructure, or shared-service product that other teams build on. 

Strong technical fluency with agent or collector architectures: registration, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution. 

Working knowledge of secure communications and identity, including TLS and mTLS, certificate lifecycle management, gRPC or similar RPC frameworks, and proxy topologies. 

Familiarity with secrets and credential management (for example Vault or enterprise PAM tools) and the risks of moving credentials across networks. 

Experience with data ingestion pipelines and schema design. Familiarity with OCSF or a similar normalized schema is a plus. 

Proven ability to write precise technical requirements and work directly with tech leads and engineers across multiple teams. 

Excellent written and verbal communication, with the ability to drive alignment across Engineering, Product, CX, and executive stakeholders. 

Strong organizational skills, and a willingness to travel (~10%) for customer meetings, workshops, or company events. 

Direct experience with OT/ICS environments, either on the customer side or building or supporting an OT security product (a plus). 

Compensation: 

Salary:  $180,000

Competitive Equity Package  

Comprehensive Benefits Plan 

#LI-JF1 #LI-REMOTE   

#LI-NH1 #LI-REMOTE 

Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Source: Dragos careers (Greenhouse)

Similar roles

More roles at Dragos