Service Technician

Packard Culligan Water
Elmira, NY
On-site

Who this role is best for

Strong fit for candidates with hands-on technical experience in water treatment or related mechanical fields who can manage physically demanding work schedules in Elmira, NY.

Best fit for

  • Candidates with hands-on mechanical or water treatment experience and a customer service background
    — “Previous experience in water treatment and or experience in HVAC, plumbing, or mechanical related industry”
  • Individuals who thrive in physically active roles and can lift up to 185 lbs
    — “ability to move product that is up to 185 lbs”
  • Professionals comfortable with problem-solving and technical troubleshooting in varied environments
    — “use problem-solving skills to troubleshoot technical issues that arise throughout your day”

Things to consider

  • Must be prepared for a full-time commitment with potential for shifts exceeding 8 hours
    — “8-hour shift within the hours of 6AM-6PM, however, there may be days that are over 8 hours”
  • Valid New York driver's license and safe driving record are mandatory requirements
    — “Valid NY driver's license Safe driving record (we will check!)”

How to stand out

  • Emphasize past experience in customer service and technical repair in your resume and interviews
    — “1+ year working experience in a customer service, customer focused position”
  • Highlight your ability to solve problems quickly and efficiently in your application materials
    — “Ability to solve problems quickly and efficiently, critical thinking is a must for this job”
  • Showcase your mechanical aptitude and understanding of how systems work in your resume and interview responses
    — “Basic understanding of hydronic, electrical and mechanical equipment– “how things work”.”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Successfully serviced and installed water treatment systems
  • Maintained customer satisfaction
Typical background
Experience in water treatment or mechanical services

Skills & requirements

Required

Water Treatment EquipmentTroubleshootingInstallationRepairMaintenancePlumbing

Preferred

HVACMechanical Equipment

Stack & domain

Water TreatmentHVACPlumbingMechanicalProblem-solvingCommunication

About the role

Original posting from Packard Culligan Water via Greenhouse

SERVICE TECHNICIAN 

Our Culligan dealership is looking for technicians to service our existing residential customers.  Our service department is essential to support our customers after the sale as well as a valuable sales tool when selling new business.

As a Service Technician you will possess a strong mechanical aptitude and ability to troubleshoot, repair, maintain, and install water softeners, reverse osmosis machines, filtration equipment and other water treatment equipment systems.  PLUMBING experience is a plus but not required. You will be physically moving all day.  Expected to be able to sit, stand, lift, and maneuver within commercial buildings, industrial facilities, manufacturing plants and production areas.  You will use problem-solving skills to troubleshoot technical issues that arise throughout your day.  Previous water treatment experience is preferred. 

Our Service Technicians are a fundamental part of our dealership’s success providing face-to-face customer service to our existing and prospective customer base, as well as the face of the Culligan brand to the community.  They also communicate vital information in regard to customers to other dealership departments.

What do you need to be our next Service Technician?

Previous experience in water treatment and or experience in HVAC, plumbing, or mechanical related industry

Mechanical inclination and problem-solving skills

Basic understanding of hydronic, electrical and mechanical equipment– “how things work”.

Ability to solve problems quickly and efficiently, critical thinking is a must for this job.

Ability to work under deadlines and physically demanding conditions (ability to move product that is up to 185 lbs)

Professional verbal and written communications skills

1+ year working experience in a customer service, customer focused position.

Valid NY driver's license

Safe driving record (we will check!)

Must pass DOT physical exam.

What do Service Technicians do for Culligan?

Represent Culligan in the community in a safe and professional manner.

Service, install and repair commercial and industrial water treatment equipment.

Maintain professional attitude within accounts with all customers. 

Promote and sell other Culligan products and services.

What is the schedule?

Monday- Friday

8-hour shift within the hours of 6AM-6PM, however, there may be days that are over 8 hours

Fine Print: to be a Service Technician at our dealership you will be subject to a pre-employment background check, drug screening, DOT physical and a physical skills assessment upon offer of employment. 

#ZR

 Pay Range$22—$25 USDCheck out all of our awesome career opportunities at Culliganwater.com/careers

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations.  Our dealerships are locally run by employees who are a part of the communities that they serve.  We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits. 

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

Source: Packard Culligan Water careers (Greenhouse)

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