Social Manager

BarkleyOKRP
Kansas City, MO
Career-pivot friendly

Who this role is best for

Best suited to candidates with agency experience and a knack for analyzing brand sentiment working in digital marketing and community engagement.

Best fit for

  • Candidates with agency experience and a passion for social media analytics and community insights
    — “agency experience preferred”
  • Individuals who can autonomously manage editorial calendars and content briefs
    — “Work to own and manage editorial calendars”
  • Professionals who thrive in hybrid environments and can adapt to evolving project needs
    — “Ability to work in a hybrid work environment”

Things to consider

  • Occasional in-person client presentations may be required despite hybrid flexibility
    — “Occasional need to confidently present in front of clients”
  • The role involves handling both strategic and operational tasks across multiple teams
    — “Collaborate in partnership with creative, media and channel planning teams”

How to stand out

  • Highlight experience with trend-based content creation and brand sentiment analysis in your resume
    — “Develop POVs on how to participate in conversations around trends”
  • Showcase your ability to lead projects and deliver content briefs independently
    — “Help develop content briefs to kick off internal creative teams”
  • Demonstrate past performance in compiling reports and interpreting data dashboards
    — “Interpret data dashboards (when available) and advise agency and client teams”
  • Emphasize your skills in community engagement and managing conflicts
    — “Occasional community management responsibilities, including building relationships with the audience, addressing conflict or pain points when needed”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • developing POVs on social media trends
  • identifying trends
  • creating content
  • mining online communities
  • brand sentiment analysis
Typical background
2+ years of social media and content writing experience

Skills & requirements

Required

Social Media ManagementContent CreationBrand Sentiment AnalysisCommunity ManagementContent PublishingClient Presentations

Preferred

Agency ExperienceCreative Problem Solving

About the role

Original posting from BarkleyOKRP via Greenhouse

We’re looking for someone with an insatiable curiosity who is eager to learn and take on new challenges. If you’re obsessed with social media, geek out over content performance, and like digging into online conversations to uncover insights, then we want to talk to you.

RESPONSIBILITIES

Develop POVs on how to participate in conversations around trends and cultural moments that resonate with clients’ customers and communities

Identify trends and help create content in response when fitting with client goals

Mine for and cultivate conversation from online communities across owned and outside channels

Provide qualitative analysis around brand sentiment and community feedback

Help develop content briefs to kick off internal creative teams

Work to own and manage editorial calendars

Collaborate in partnership with creative, media and channel planning teams to bring ideas to life in the digital space

Compile social performance reports for internal review and client review

Interpret data dashboards (when available) and advise agency and client teams on any necessary actions teams should take in response to business opportunities or threats

Ability to thoroughly QA content decks from creative and prior to going live

Occasional community management responsibilities, including building relationships with the audience, addressing conflict or pain points when needed, and proactively searching for opportunities to surprise and delight community members

Occasional content publishing responsibilities

Occasional need to confidently present in front of clients

Qualifications

2+ years of relevant social media and/or content writing experience, agency experience preferred

Ability to work in a hybrid work environment

Proven experience managing a brand’s social channels and measuring success

Excellent communication and persuasion skills, both written and oral

Exceptional ability to multitask, prioritize and be adaptable to change

Ability to work autonomously and take the lead on projects

Impeccable attention to detail

Creative problem solver with strong critical thinking skills to manage the unknown

BarkleyOKRP’s Commitment to Diversity, Equity, Inclusion + Belonging

At BarkleyOKRP, DEI+B drives work that matters. We believe people and creativity are made of the same substance, and when every perspective is valued, the impact is stronger. We build belonging as a business strategy, power inclusive creativity that delivers measurable results, and hold ourselves accountable as a B Corp committed to progress over performative intent. When people are valued, the work carries greater impact.

Source: BarkleyOKRP careers (Greenhouse)

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