Technical Operations Specialist, Discovery

Anduril Industries
Washington, DC
On-siteCareer-pivot friendly

Who this role is best for

Technical professionals with immersive visualization experience and government engagement skills will find this high-impact role in defense technology.

Best fit for

  • Candidates with AR/VR experience and a background in technical operations or field service engineering
    — “Hands-on experience with AR/VR technology, including setup, configuration, and troubleshooting of headsets and applications”
  • Individuals who can balance technical precision with narrative storytelling for high-level audiences
    — “Our work bridges engineering simulation and compelling storytelling”
  • Professionals comfortable with high-stakes, dynamic environments and minimal on-site support
    — “Comfort working independently in dynamic, fast-paced environments, often with minimal on-site support”

Things to consider

  • This role requires a significant travel commitment, potentially up to 75% of the time
    — “Travel to conduct demonstrations at client sites (up to 75% travel)”
  • A U.S. Secret security clearance is mandatory, which may delay hiring for some candidates
    — “Must hold an active U.S. Secret security clearance or be eligible to obtain one immediately upon hire”

How to stand out

  • Highlight experience with real-time 3D environments and simulation technologies in your resume
    — “Understanding of simulation technology and real-time 3D environments”
  • Emphasize your ability to troubleshoot under pressure and deliver polished demonstrations
    — “Strong technical troubleshooting abilities with a methodical approach to diagnosing and resolving issues under pressure”
  • Showcase your track record of supporting executive-level presentations or government engagements
    — “Experience supporting high-stakes demonstrations or presentations for executive or government audiences”
  • Demonstrate your capability to coordinate with cross-functional teams in your interview responses
    — “Collaborate with software engineering, product, and business development teams to coordinate demo requirements”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • flawless AR demonstrations
  • technical issue resolution
Typical background
technical operationscustomer service

Skills & requirements

Required

Technical TroubleshootingNetworkingAR DemonstrationsCustomer Service

Preferred

Software EngineeringProduct Development

Stack & domain

CommunicationTroubleshooting

About the role

Original posting from Anduril Industries via Greenhouse

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM

The Lattice Showcase team at Anduril delivers immersive experiences that tell cohesive, compelling stories about how Anduril products accomplish critical missions. Leveraging Sand Table—our internal 3D visualization platform that transforms data into interactive augmented reality environments—we translate complex demonstrations into streamlined, interactive showcases for government and military leaders. We work across multiple product lines—integrating capabilities from autonomy, hardware, and software—to craft narratives that align all stakeholders around mission outcomes. Our work bridges engineering simulation and compelling storytelling: we take real-world demos running in simulation and transform them into polished, interactive experiences that showcase how our technology delivers mission success. As a cross-functional team of designers, operators, and integrators, we combine technical depth with narrative craft to demonstrate the full potential of Anduril's capabilities.

ABOUT THE JOB

As a Technical Operations Specialist on the Lattice Showcase team, you will deliver compelling and operationally credible demonstrations that showcase Anduril's technology solving real-world defense challenges. Your work will ensure complex, multi-product AR demonstrations run flawlessly for decision-maker audiences—balancing technical precision with seamless execution that builds confidence and trust.

WHAT YOU'LL DO

Deliver high-impact AR demonstrations of Sand Table technology to government and military stakeholders, ensuring flawless execution in high-stakes environments

Rapidly diagnose and troubleshoot technical issues across the full demo stack—including AR hardware, software applications, and network connectivity—often in real-time during live presentations

Maintain and prepare demo equipment to deployment-ready standards, including software updates, hardware checks, and pre-demo validation

Collaborate with software engineering, product, and business development teams to coordinate demo requirements, timelines, and success criteria

Conduct testing of AR software releases and provide actionable feedback to development teams based on field performance and user experience

Travel to conduct demonstrations at client sites (up to 75% travel)

REQUIRED QUALIFICATIONS

Exceptional communication skills with the ability to provide white-glove customer service to senior government and military officials

Strong technical troubleshooting abilities with a methodical approach to diagnosing and resolving issues under pressure

Hands-on networking experience, including troubleshooting connectivity issues and ensuring reliable network performance for demonstration environments

Meticulous attention to detail and commitment to delivering high-quality, polished demonstrations

Comfort working independently in dynamic, fast-paced environments, often with minimal on-site support

Willingness to travel up to 75% of the time

Must hold an active U.S. Secret security clearance or be eligible to obtain one immediately upon hire

PREFERRED QUALIFICATIONS

Familiarity with software development workflows, release processes, and bug tracking systems (Confluence, Jira)

Hands-on experience with AR/VR technology, including setup, configuration, and troubleshooting of headsets and applications

Understanding of simulation technology and real-time 3D environments

Background in technical operations, field service engineering, IT support, or sales engineering roles

Military experience, particularly in technical or operations roles

Experience supporting high-stakes demonstrations or presentations for executive or government audiences

US Salary Range$99,000—$130,000 USDThe salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: 

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.

Protecting Yourself from Recruitment Scams

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.

Please always verify communications:

Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.

Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com. 

Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.

What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/. 

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.

Source: Anduril Industries careers (Greenhouse)

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