User Experience Research Intern

Matchgroup
Los Angeles, CA
HybridCareer-pivot friendly

Who this role is best for

A natural match if you have hands-on research experience in social apps and a strong interest in human behavior. This hybrid role in Los Angeles requires in-office collaboration and offers exposure to cross-functional teams working on high-impact dating platform research.

Best fit for

  • Candidates with hands-on research experience and a background in social app user behavior
    — “Some hands-on research experience through coursework, a lab, a capstone, or a prior internship”
  • Individuals interested in improving digital connection experiences through user insights
    — “We think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.”
  • Students or recent graduates in HCI, Design, or related fields with strong analytical skills
    — “Currently pursuing a Bachelor's or Master's degree in HCI, Design, Psychology, Cognitive Science, Sociology, or a related field (or a recent graduate)”

Things to consider

  • Requires in-office presence three times per week in Los Angeles
    — “requires in-office collaboration in our Los Angeles office three times per week”
  • Compensation is subject to geographic adjustments based on work location
    — “hourly rate will be subject to a geographic adjustment (according to a specific city, state, and country)”

How to stand out

  • Highlight your ability to synthesize patterns from qualitative and quantitative data
    — “Analyze qualitative and quantitative data and pull out the patterns that matter”
  • Emphasize your experience with usability testing and user interviews in your resume or portfolio
    — “Run usability tests and user interviews, and help design and field surveys”
  • Showcase your communication skills with examples of written reports or presentations
    — “Share your work through short written reports, creative artifacts, and presentations”
  • Demonstrate your collaborative approach with examples of working with cross-functional teams
    — “Exposure to cross-functional work across Product, Design, and Data Science”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful user studies
  • improved product design
Typical background
user experience researchhuman-computer interaction

Skills & requirements

Required

User ResearchQualitative AnalysisQuantitative AnalysisCommunication

Preferred

Social App ResearchGen Z User Behavior

Stack & domain

User Experience ResearchUsability TestingUser InterviewsSurveysQualitative And Quantitative MethodsData AnalysisProduct RecommendationsCommunicationProblem-solvingTeamworkLeadershipCuriosityCollaborationSocial AppsUser ExperienceDesignPsychologyCognitive ScienceSociology

About the role

Original posting from Matchgroup via Lever

Our Mission

As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing. 

We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.

Our Values

Take the Lead: We don't ghost our work or each other. Just as users don't leave their matches hanging, we don't let each other down.

Move Fast: We have a bias for action and urgency. Something that could be done tomorrow would be better if done today.

Better Together: We keep connection at the heart of dating and at the heart of how we work. Just as our users are better when they connect with others, so are we when we collaborate.

Real Talk: We say the hard thing the human way. Just as we ask our users to behave with kindness and candor in our community, we expect Team Tinder to do the same.

Safety First: We act with integrity, transparency, and consistency so people feel safe—whether they're swiping, matching, or working alongside us.

Spark Fun: We have fun to unlock creativity, fuel innovation, and help us build better experiences for daters.

Program Duration

The internship program will run from June 1 through August 31, 2027.

Where you’ll work

This is a hybrid role and requires in-office collaboration in our Los Angeles office three times per week.  

About the Role

You'll join Tinder's UX Research team for a summer and work on real studies that ship into the product. You'll partner with researchers, designers, PMs, and data scientists to figure out how people use Tinder and where it can be better. You'll own a defined piece of a project, and you'll present what you find to the team at the end.

What you'll do::

Support live research projects by helping plan studies, recruit participants, and run sessions

Run usability tests and user interviews, and help design and field surveys

Analyze qualitative and quantitative data and pull out the patterns that matter

Turn findings into clear recommendations for Product and Design

Share your work through short written reports, creative artifacts, and presentations

Help improve how the UXR team documents its processes

Deliver a capstone project and present it to the team at the end of the internship

What we're looking for::

Currently pursuing a Bachelor's or Master's degree in HCI, Design, Psychology, Cognitive Science, Sociology, or a related field (or a recent graduate)

Some hands-on research experience through coursework, a lab, a capstone, or a prior internship

Familiarity with qualitative and quantitative methods, such as interviews, usability testing, and surveys

Strong analytical and organizational skills, and comfort juggling more than one project

Clear communication, written and verbal

Curiosity about people and a collaborative, low-ego approach to working with others

Nice to have::

Genuine interest in social apps and how Gen Z uses them

A portfolio or sample of research work, such as a case study or project writeup

What you will get:

Mentorship from a UXR team member and a defined project with real visibility

Exposure to cross-functional work across Product, Design, and Data Science

Compensation:

The compensation range listed above is representative of the hourly rate offered.

Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Los Angeles California. This hourly rate will be subject to a geographic adjustment (according to a specific city, state, and country), if an authorization is granted to work outside of the location listed in this posting.

Commitment to Inclusion

At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly.

#Tinder

Source: Matchgroup careers (Lever)

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