VIP Relationship Manager

Okx
Dubai, United Arab Emirates
On-site

Who this role is best for

Geared toward professionals with a background in VIP client management and a deep understanding of the MENA crypto market, comfortable with strategic outreach and relationship-building across multiple teams.

Best fit for

  • Candidates with 4+ years in VIP sales or account management within crypto or finance
    — “4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field
  • Individuals who have successfully managed and grown high-value client portfolios
    — “Proven track record of acquiring VIP or high-value clients and successfully managing and growing client portfolios
  • Professionals with a strong network in the MENA trading or digital asset ecosystem
    — “An established network within the MENA trading, investment, or digital asset ecosystem is a strong advantage

Things to consider

  • Open to business travel across MENA and other regions as required
    — “Open to business travel across MENA and other regions as required

How to stand out

  • Highlight experience in identifying and onboarding high-value clients in crypto or finance
    — “Identify, engage, and onboard prospective VIP clients across the MENA region
  • Emphasize your ability to collaborate with cross-functional teams for client acquisition
    — “Collaborate with stakeholders across growth, product, and BI teams to support client acquisition
  • Demonstrate a data-driven approach to portfolio growth and pipeline development
    — “Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth
Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • new VIP clients
  • portfolio growth
  • revenue growth
Typical background
business developmentaccount management

Skills & requirements

Required

VIP Client AcquisitionRelationship ManagementMarket IntelligenceClient Onboarding

Preferred

Cryptocurrency KnowledgeNetworking

Stack & domain

VIP Client AcquisitionClient Relationship ManagementMarket IntelligenceIndustry NetworksReferralsEventsTrading PlatformsCryptocurrencyFinanceFXRelationship-buildingNegotiationProblem-solvingStrategic OutreachCommunicationClient ProfilingTeamworkLeadershipVIP SalesClient ServicesVIP ClientsClient Portfolios

About the role

Original posting from Okx via Greenhouse

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Opportunity

This role offers the chance to drive OKX’s growth in the MENA region by acquiring new VIP clients while building long-term relationships with our existing high-value client base. You will play a key part in shaping and executing our regional VIP strategy, expanding OKX’s footprint across the local market and working closely with regional and global growth, product, and business intelligence teams.

What You’ll Be Doing

Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio

Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and a deep understanding of their trading needs

Develop a strong pipeline of high-value prospects through market intelligence, industry networks, referrals, events, and other relevant channels

Guide prospective and existing clients through OKX’s product offerings, VIP structure, onboarding journey, and platform updates

Drive revenue growth by converting new opportunities, increasing engagement across existing accounts, and identifying ways to scale business partnerships

Collaborate with stakeholders across growth, product, and BI teams to support client acquisition and deliver optimal experiences throughout the client lifecycle

Contribute to regional growth strategies and actively participate in online and offline marketing activities, client engagements, and industry events

What We Look For In You 

4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field

Proven track record of acquiring VIP or high-value clients and successfully managing and growing client portfolios

Strong relationship-building, prospecting, negotiation, and closing skills

Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth

Experience working with trading platforms or exchanges is highly advantageous

An established network within the MENA trading, investment, or digital asset ecosystem is a strong advantage

Fluency in English required; Arabic language skills are a plus

Open to business travel across MENA and other regions as required

Perks & Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances 

Comprehensive healthcare schemes for employees and dependants 

More that we love to tell you along the process!

#LI-GB1

#LI-HYBRID

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Source: Okx careers (Greenhouse)

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