Wellness Guide

Holistic Industries
Pittsburgh, PA
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with customer service experience and a genuine passion for cannabis working in retail or hospitality settings.

Best fit for

  • Candidates with a background in retail or hospitality and a deep interest in cannabis education.
    — “Share a comprehensive knowledge of cannabis-related topics, current trends, and provide valuable information to customers.”
  • Individuals who thrive in team environments and value inclusivity in their daily work.
    — “You are welcoming and inclusive of others, value individual differences, and love being part of a winning team.”

Things to consider

  • The role likely requires in-person work, given the emphasis on customer experience and team dynamics.
    — “Deliver a friendly, welcoming, and memorable Liberty experience for every customer”
  • Attention to detail is a key requirement, especially with cash handling and POS systems.
    — “You have experience with operating a point-of-sale system, cash handling, and have meticulous attention to detail.”

How to stand out

  • Highlight experience in creating positive customer interactions and fostering repeat business.
    — “Foster a warm and knowledgeable environment that encourages repeat visits.”
  • Demonstrate adaptability and multi-tasking abilities in your resume and interview responses.
    — “You are great at adapting and multi-tasking, showcasing your ability to handle multiple responsibilities efficiently.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • delivered friendly customer experiences
  • fostered repeat visits
Typical background
retail customer servicecannabis industry

Skills & requirements

Required

Customer ServiceCannabis KnowledgePoint-of-sale SystemCash HandlingMulti-tasking

Preferred

Team Leadership

Stack & domain

Cannabis KnowledgePoint-of-sale SystemCash HandlingCustomer ServiceCommunicationTeamworkAdaptabilityCannabisRetailWholesale

About the role

Original posting from Holistic Industries via Greenhouse

Role: Wellness Guide

Location: Pittsburgh, PA

Full Time 

We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring

Your Impact:

Deliver a friendly, welcoming, and memorable Liberty experience for every customer

Foster a warm and knowledgeable environment that encourages repeat visits.

Share a comprehensive knowledge of cannabis-related topics, current trends, and provide valuable information to customers.

Contribute to an inclusive and productive team environment.

Your Strengths:

You love to provide friendly and exceptional customer service and have excellent communication skills.

You are passionate about cannabis and about helping others experience its value.

You are welcoming and inclusive of others, value individual differences, and love being part of a winning team.

You have experience with operating a point-of-sale system, cash handling, and have meticulous attention to detail.

You are great at adapting and multi-tasking, showcasing your ability to handle multiple responsibilities efficiently.

If we are EMPATHETIC, HONORABLE & ACCOUNTABLE

And we grow ourselves and business with GRIT then we will be

                    CHAMPIONS OF CANNABIS

Why Join Us:

Holistic Industries offers a comprehensive benefits package, including competitive base pay, a monthly bonus program, and medical, dental, and vision coverage. We also offer a team member discount in our stores, a Health Savings Account, pet insurance, and a 401(K) with a company match. Additional benefits include company-paid short term and long-term disability, life and AD&D insurance and mental health and urgent care services. Team Members can also take advantage of our referral program and generous paid time off (PTO).

Source: Holistic Industries careers (Greenhouse)

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