Account Manager, Hospitality Sales

Freenow by Lyft
Warszawa +1 more
Career-pivot friendly

Who this role is best for

Aimed at mid-level to senior sales professionals with a focus on hospitality who thrive in a field-based, client-facing role.

Best fit for

  • Candidates with a background in B2B sales and a demonstrated ability to exceed targets
    — “proven track record of reaching / overachieving sales targets”
  • Individuals who enjoy face-to-face client engagement and relationship-building
    — “meeting clients face to face to make them fall in love with our solution”
  • Professionals comfortable with using a sales engagement platform to optimize outreach
    — “you will be equipped with a sales engagement platform”

Things to consider

  • The role demands a high level of client interaction, which may not suit those preferring remote work
    — “This role is predominantly field based”
  • Candidates must be fluent in both English and Polish to succeed in this Warsaw-based position
    — “Fluent in English and Polish”

How to stand out

  • Highlight your ability to analyze booking behavior and drive client retention
    — “monitor their booking behaviour closely”
  • Showcase experience in onboarding and client relationship management
    — “run the onboarding process to make sure Freenow by Lyft's technology helps our clients”
  • Emphasize your collaborative mindset for product improvement and marketing strategy
    — “collaborate with internal teams to improve our products for them”
Pace · SteadyCollaboration · MediumAutonomy · HighDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • exceeded sales targets
  • onboarded new clients
  • managed client relationships
Typical background
salesaccount management

Skills & requirements

Required

SalesAccount ManagementClient Relationship ManagementNegotiation

Preferred

Hospitality Industry Knowledge

Stack & domain

SalesCustomer EngagementHospitality

About the role

Original posting from Freenow by Lyft via Greenhouse

Location: Come and join us in Warsaw

Freenow for Business is the Mobility Super App for Businesses. Our 30,000+ clients across Europe have access to a range of cutting edge software products

Freenow for Client Travel: Businesses (predominantly Hotels) can book transport for their guests in seconds with our Client Travel product. Key industries include: hospitality venues (hotels and restaurants) and car hire.

We are looking for a Account Manager (Hospitality Sales) to join our Client Travel team in Warsaw and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform). 

As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.

YOUR DAILY ADVENTURES WILL INCLUDE:

Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed 🚀

This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure Freenow by Lyft's technology helps our clients in their day to day business. 

Be involved in product improvements and work on marketing strategies 

Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely. 

TO BE SUCCESSFUL IN THIS ROLE:

2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)

Love being on the move

Understand how your activities are impacting your sales quota

You can make data driven decisions

Enjoy speaking and meeting new people and you know how to engage with them

Relish getting to know your customers to then collaborate with internal teams to improve our products for them

Use coaching opportunities and self reflection to master your sales skills

Fluent in English and Polish

BENEFITS & PERKS IN A NUTSHELL:

Flexible working arrangements

LinkedIn Learning

Sabbatical & special leave policies

WeRoad partnership

Birthday, 24th + 31st December off

Short term EU work policy

Mobility Credit

Health Insurance

Employee assistance program

Plus more local benefits depending on your work location!

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.

We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Source: Freenow by Lyft careers (Greenhouse)

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