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Posted November 5, 2026, closed November 14, 2026. Check out similar open roles below.

Account Manager I - Enterprise 1103 - (Moscow, ID)

Lightcast
Moscow, ID
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with enterprise client experience and strong communication skills working in a collaborative, on-site environment.

Best fit for

  • Candidates with enterprise client experience and a track record in sales or customer success roles
    — “2+ years of experience in account management, sales, customer success, or a related role, ideally working with enterprise clients.”
  • Individuals who thrive in on-site, office-based work arrangements and are comfortable with high activity levels
    — “Maintain high activity levels, manage multiple priorities, and adapt positively in a fast-paced environment.”
  • Professionals with experience in using Google Workspace, Excel, and PowerPoint for client management
    — “Proficiency with Google Workspace, Microsoft Excel, and PowerPoint.”

Things to consider

  • Candidates must be authorized to work in the US without requiring visa sponsorship
    — “we cannot provide employment visa sponsorship for this position now or in the future.”
  • The role requires a full-time, on-site presence in Moscow, Idaho, with no remote flexibility
    — “This position is based on-site in Moscow, Idaho, and requires five days per week in the office.”

How to stand out

  • Highlight your ability to identify and resolve customer challenges through your past experience
    — “Manage customer inquiries, identify challenges, and provide effective solutions.”
  • Demonstrate your success in driving renewals and upselling in your resume and interview responses
    — “Drive account renewals, rate adjustments, cross-sells, and upsells by uncovering customer needs.”
  • Showcase your collaboration with internal teams to ensure customer success outcomes
    — “Collaborate with internal teams to ensure customer satisfaction and successful outcomes.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • drive account growth through renewals, upselling, and cross-selling
  • ensure customer satisfaction and successful outcomes
  • maintain high activity levels
  • manage multiple priorities
Typical background
2+ years of experience in account management, sales, customer success, or a related role, ideally working with enterprise clients

Skills & requirements

Required

Customer Relationship ManagementAccount ManagementSalesCustomer SuccessAccount GrowthRenewalsUpsellingCross-sellingCustomer Needs IdentificationSolution RecommendationPricing NegotiationOpportunity DocumentationSales Agreement ClosureCustomer Success Goal EstablishmentOnboarding SupportAccount Health MonitoringInternal Team CollaborationFast-paced Environment ManagementSkill Development

Preferred

Enterprise Client ExperienceSales ProspectingAccount Management ProcessesCommunicationPresentation DevelopmentGoogle Workspace ProficiencyMicrosoft Excel ProficiencyPowerpoint ProficiencyAnalytical SkillsProblem-solvingOrganizational SkillsPriority Management

Stack & domain

Account ManagementSalesCustomer SuccessGoogle WorkspaceMicrosoft ExcelPowerpointAnalyticalProblem-solvingOrganizationalCommunicationPresentation DevelopmentCollaborationAdaptabilityEnterprise ClientsCustomer ExperienceRenewalsUpsellingCross-selling

About the role

Original posting from Lightcast via Lever

Important information before applying:

Location: This position is based on-site in Moscow, Idaho, and requires five days per week in the office. We will consider only candidates who currently live locally or are willing to relocate.

Work Authorization: To respect your time, we cannot provide employment visa sponsorship for this position now or in the future. Before applying, please confirm that you are authorized to work in the United States without current or future employer sponsorship.

The Account Manager I is responsible for maintaining strong customer relationships, ensuring client needs are met, resolving issues, and collaborating with internal teams to deliver an exceptional customer experience. They drive account growth through renewals, upselling, and cross-selling while helping customers achieve their goals and maximize value from the company's solutions.

Major Responsibilities::

  • Build and maintain strong relationships with assigned customers through regular engagement and communication.
  • Manage customer inquiries, identify challenges, and provide effective solutions.
  • Drive account renewals, rate adjustments, cross-sells, and upsells by uncovering customer needs and recommending appropriate solutions.
  • Negotiate pricing, document opportunities, and close sales and renewal agreements.
  • Establish customer success goals, support onboarding, and monitor account health against defined targets.
  • Collaborate with internal teams to ensure customer satisfaction and successful outcomes.
  • Maintain high activity levels, manage multiple priorities, and adapt positively in a fast-paced environment.
  • Continuously learn and develop skills to create mutually beneficial outcomes for customers and the company.

Education and Experience::

  • 2+ years of experience in account management, sales, customer success, or a related role, ideally working with enterprise clients.
  • Experience with sales prospecting, account management, and sales processes.
  • Strong communication and presentation development skills.
  • Proficiency with Google Workspace, Microsoft Excel, and PowerPoint.
  • Strong analytical and problem-solving abilities.
  • Excellent organizational skills and the ability to manage competing priorities effectively.

Lightcast is a global leader in labor market insights, headquartered in Moscow, ID (US), with offices in the United Kingdom, Europe, and India.  We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions, companies, and communities.

Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

Source: Lightcast careers (Lever)

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