Associate Implementation Analyst

MeridianLink
United States
RemoteCareer-pivot friendly

Who this role is best for

Best suited to entry-level professionals with onboarding experience working in software implementation and client services.

Best fit for

  • Entry-level candidates with experience in client onboarding and software configuration processes
    — “Entry-level professional within the subject area”
  • Candidates with a background in providing product documentation and support
    — “provide and review product workbooks”

Things to consider

  • The role requires adherence to project schedules and meeting timelines
    — “adhere to project schedules and effectively ensures all project resources meet expected timelines”
  • Candidates must be capable of working with third-party systems and troubleshooting
    — “reviewing and troubleshooting third-party issues”

How to stand out

  • Highlight experience with client onboarding and configuration support in your resume and interviews
    — “Ability to perform client/third party onboarding activities”
  • Showcase your ability to communicate effectively with both clients and internal teams
    — “liaison between the client and other company departments”
  • Emphasize your ability to shadow and assist in configuration and UAT activities
    — “Ability to shadow and assist SIS in configuration and UAT implementation activities”
  • Demonstrate a growing understanding of software capabilities and best practices
    — “growing understanding of MeridianLink’s licensed software and its capabilities”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Managed client deployments
  • Educated clients on software capabilities
  • Supported client validation
Typical background
Bachelor’s degree0-2 years of professional experience

Skills & requirements

Required

Client OnboardingProduct Requirements GatheringThird-party Credential ManagementClient Validation ConfigurationProject Management

Preferred

Product TrainingClient Enhancement Idea Communication

Stack & domain

Client DeploymentsClient ExpectationsTimelinesLiaisonSoftware CapabilitiesClient Enhancement IdeasProduct RequirementsClient DocumentsProduct WorkbooksThird-party IssuesClient Validation ConfigurationMeridianlink’s Licensed SoftwareBest Practice RecommendationsProject SchedulesProject ResourcesClient/third Party Onboarding ActivitiesConfiguration And UAT Implementation ActivitiesCommunicationSoftware ImplementationClient Onboarding

About the role

Original posting from MeridianLink via Ashby

Associate Implementation Analyst

Position Summary:

The Associate Implementation Analyst will lead the full life cycle of initial and subsequent client deployments for software licensed by MeridianLink. The role will manage client expectations, meet timelines, and act as a liaison between the client and other company departments. This role will educate clients on software capabilities and communicate customer enhancement ideas to the Product organization.

Expected Duties:

  • Associate Implementation Analyst will gather core credentials, third-party credentials, product requirements, and client documents
  • Expected to provide and review product workbooks
  • Responsible for reviewing and troubleshooting third-party issues
  • Associate Implementation Analyst will support client validation configuration
  • The role will have a growing understanding of MeridianLink’s licensed software and its capabilities to educate and provide best practice recommendations to clients
  • Expected to adhere to project schedules and effectively ensures all project resources meet expected timelines.

Qualifications: Knowledge, Skills, and Abilities:

  • Entry-level professional within the subject area
  • Requires basic skill set and proficiency
  • Will conduct work assignments as directed
  • Bachelor’s degree and 0-2 years of professional experience
  • Ability to perform client/third Party Onboarding activities
  • Ability to shadow and assist SIS in configuration and UAT implementation activities

Source: MeridianLink careers (Ashby)

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