AV Field Technician Tier 2

EOS
Chicago, IL
On-site

Who this role is best for

Strong fit for AV professionals with hands-on installation experience who thrive in high-travel environments and can manage complex client interactions.

Best fit for

  • Candidates with AV installation experience and a track record of client-facing problem-solving
    — “Diagnose, troubleshoot, and resolve technical problems.”
  • Individuals who are globally mobile and can adapt to project-driven work schedules
    — “Travel to other sites as needed to support projects and installations.”
  • Professionals with a background in low voltage systems and attention to detail in cabling
    — “Familiarity with AV industry cabling and connector termination.”

Things to consider

  • This role involves significant travel, potentially impacting personal life and work-life balance.
    — “THIS POSITION REQUIRES UP TO 70% TRAVEL.”
  • Candidates must be able to work independently in high-pressure settings without direct supervision.
    — “Ability to work independently in high-pressure, fast-paced settings.”

How to stand out

  • Highlight experience with Crestron, Extron, QSYS, or Cisco systems in your resume and interviews
    — “Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.”
  • Emphasize your ability to manage complex installations and maintain AVIXA standards
    — “Understanding of signal flow and AV rack building to AVIXA standards.”
  • Showcase your communication skills with examples of successful client interactions
    — “Excellent customer interaction skills and professionalism.”
  • Demonstrate your capability to operate power tools safely and efficiently
    — “Operate power tools safely and effectively.”
  • Include evidence of organizational and time management skills in high-pressure scenarios
    — “Strong organizational and time management skills.”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • high-quality AV installations
  • troubleshooting and resolving technical issues
Typical background
1-3 years of experience in AV/VC industry

Skills & requirements

Required

AV System InstallationTroubleshootingCable ManagementLow Voltage Electrical ConceptsBasic Carpentry

Preferred

Avixa CTS Or Cts-i CertificationOSHA 10/30 Or SST Certification

Stack & domain

AV SystemsCrestronExtronQSYSCiscoSignal FlowAV Rack BuildingAvixa StandardsLow Voltage Electrical ConceptsBasic CarpentryPower ToolsTroubleshootingCommunicationProject ManagementCable ManagementLayout PlanningBracketryCeiling Speaker HardwareOSHA 10/30 Or SST CertificationUrgencyAgilityCustomer InteractionProfessionalismIndependenceHigh-pressureFast-pacedTechnical DevelopmentTravelGlobal WorkOrganizationTime ManagementWritten CommunicationVerbal CommunicationCritical ThinkingProblem-solvingFlexibilityAdaptabilityChanging Work HoursCustomer NeedsTeam-orientedAvixa CTS Or Cts-iAv/vc Industry

About the role

Original posting from EOS

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Tier 2 Audio Visual Field Technician, you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders.

**THIS POSITION REQUIRES UP TO 70% TRAVEL.  

KEY RESPONSIBILITIES:

Provide daily reporting to the Project Management team.

Install a wide variety of AV technology in both existing and new build project sites.

Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware.

Ensure compliance with general contract requirements during installations.

Apply knowledge of low voltage electrical concepts.

Utilize basic carpentry and installation skills.

Operate power tools safely and effectively.

Diagnose, troubleshoot, and resolve technical problems.

Travel to other sites as needed to support projects and installations.

ESSENTIAL CRITERIA:

Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.

Understanding of signal flow and AV rack building to AVIXA standards.

Familiarity with AV industry cabling and connector termination.

Strong sense of urgency and agility in dynamic environments.

Excellent customer interaction skills and professionalism.

Ability to work independently in high-pressure, fast-paced settings.

Commitment to ongoing technical development.

Willingness and eligibility to travel and work globally.

Strong organizational and time management skills.

Effective written and verbal communication.

Critical thinking and problem-solving abilities.

Flexibility and adaptability to changing work hours and customer needs.

Team-oriented mindset.

Valid driver’s license.

DESIRABLE CRITERIA:

1–3 years of experience in the AV/VC industry.

Deeper knowledge of signal flow and AV installation.

Familiarity with Cisco, Extron, Crestron, or QSYS systems.

AVIXA CTS or CTS-I certification.

OSHA 10/30 or SST certification.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

#INDNAMER

#LI-Onsite

Pay Range$30—$39 USD

Source: EOS careers

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