Branch Manager

Alabama Title Loans, Inc
Eufaula, AL
On-site

Who this role is best for

Candidates with leadership experience and a background in customer service will find this structured, team-focused role in the financial services industry in Eufaula, AL.

Best fit for

  • Candidates with leadership experience and a background in customer service will find this structured, team-focused role in the financial services industry in Eufaula, AL.
    — “The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.”
  • Individuals who thrive in a fast-paced, metric-driven environment with clear expectations will excel in this role.
    — “Operating in a structured, metric-driven environment”
  • People with a history of managing small teams and driving consistent results are well-suited for this position.
    — “This role leads a small team, drives daily execution, and ensures results are consistently met.”

Things to consider

  • The role requires a full-time commitment with fixed hours, including Saturday work.
    — “Ability to work scheduled hours, including Saturdays”
  • Candidates must be prepared for a 40-hour work week with specific branch operating hours.
    — “40hr Work Week – Monday thru Saturday”

How to stand out

  • Emphasize experience in coaching and developing teams to improve performance.
    — “Coach and develop team members to improve performance”
  • Highlight your ability to address issues directly and maintain accountability.
    — “Address issues quickly and directly”
  • Showcase your experience in maintaining structure and organization in daily operations.
    — “Maintain structure and organization in daily operations”
  • Demonstrate your comfort with direct customer conversations about payments.
    — “Having direct conversations with customers about payments”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • increased sales performance
  • improved team morale
  • enhanced customer satisfaction
Typical background
retail managementsales leadershipcustomer service

Skills & requirements

Required

Team LeadershipSales CoachingCustomer ServiceMetric-driven EnvironmentMulti-tasking

Preferred

Branch ManagementFinancial Management

Stack & domain

LeadershipCommunicationTeam DevelopmentCustomer ServiceSalesCollections

About the role

Original posting from Alabama Title Loans, Inc via Greenhouse

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

Leading a team and being accountable for results

 Holding coworkers to clear expectations and addressing performance directly

 Having direct conversations with customers about payments

 Operating in a structured, metric-driven environment

Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

Hold coworkers accountable and follow up consistently

Coach and develop team members to improve performance

Address issues quickly and directly

Maintain structure and organization in daily operations

Take full ownership of results and drive improvement

Compensation & Benefits

Competitive hourly compensation + bonus potential

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$16.70 - $17.47/hr.

Monthly bonus potential

Minimum Requirements

High School Diploma or equivalent

Ability to work scheduled hours, including Saturdays

Valid Driver’s License and reliable transportation

Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Alabama Title Loans, Inc careers (Greenhouse)

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