Branch Manager

Alabama Title Loans, Inc
Gulf Shores, AL
On-site

Who this role is best for

Geared toward team leaders comfortable with customer payment conversations and structured, metric-driven environments.

Best fit for

  • Candidates with prior experience managing small teams and handling customer service responsibilities
    — “This role leads a small team, drives daily execution, and ensures results are consistently met.”
  • Individuals who thrive in fast-paced settings and can manage multiple priorities simultaneously
    — “Managing multiple priorities in a fast-paced setting”
  • Professionals with a track record of coaching and developing team members for performance improvement
    — “Coach and develop team members to improve performance”

Things to consider

  • Requires availability on Saturdays, which may affect work-life balance preferences
    — “Ability to work scheduled hours, including Saturdays”
  • No mention of remote work options, suggesting in-person presence is likely expected
    — “Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm”

How to stand out

  • Highlight past success in team development and accountability frameworks in your resume and interview responses
    — “Hold coworkers accountable and follow up consistently”
  • Showcase experience in structured environments with measurable outcomes and KPI tracking
    — “Operating in a structured, metric-driven environment”
  • Demonstrate experience with direct customer engagement, especially regarding payment discussions
    — “Having direct conversations with customers about payments”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • driving daily execution
  • coaching team members
  • handling customer conversations
Typical background
team leadershipsales

Skills & requirements

Required

Team LeadershipAccountabilityCustomer ConversationsStructured Environment

Preferred

SalesCollections

Stack & domain

SalesCollectionsTeam DevelopmentCustomer ConversationsStructured EnvironmentLeadershipAccountabilityCommunicationTeamworkProblem-solvingFinanceLoans

About the role

Original posting from Alabama Title Loans, Inc via Greenhouse

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

Leading a team and being accountable for results

 Holding coworkers to clear expectations and addressing performance directly

 Having direct conversations with customers about payments

 Operating in a structured, metric-driven environment

Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

Hold coworkers accountable and follow up consistently

Coach and develop team members to improve performance

Address issues quickly and directly

Maintain structure and organization in daily operations

Take full ownership of results and drive improvement

Compensation & Benefits

Competitive hourly compensation + bonus potential

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$15.95 - $16.70/hr.

Monthly bonus potential

Minimum Requirements

High School Diploma or equivalent

Ability to work scheduled hours, including Saturdays

Valid Driver’s License and reliable transportation

Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Alabama Title Loans, Inc careers (Greenhouse)

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