Commercial Manager, Host Kitchens

Deliveroo
London +1 more
Hybrid

Who this role is best for

Candidates with commercial negotiation experience and data analysis skills will find this hybrid role in the Host Kitchens team at Deliveroo, based in London, UK, suits those looking to grow restaurant partnerships and drive marketplace performance.

Best fit for

  • Candidates with experience managing B2B relationships and a track record in commercial negotiations
    — “Proven relationship management: Demonstrated experience managing accounts or cultivating business-to-business relationships.”
  • Individuals who thrive in fast-paced environments and want to influence a global brand’s growth strategy
    — “If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.”
  • Professionals with a background in operations and a focus on process improvement and scalability
    — “Own category operations: Lead process improvement initiatives that enable the category to grow at scale.”

Things to consider

  • The role requires regular face-to-face and remote consultations with partners, which may involve travel or flexibility.
    — “Build strong relationships with our Host Kitchen partners through regular face-to-face and remote consultation”
  • This role is based in the UK and Ireland, which may be a consideration for candidates not located in those regions.
    — “You’ll be joining the U.K. & Ireland team.”

How to stand out

  • Highlight your ability to analyze operational data and translate it into actionable growth strategies.
    — “Analyse operational data and industry trends to advise partners on driving higher order volumes”
  • Demonstrate your experience in leading high-value contract negotiations with specific examples.
    — “Lead commercial discussions to successfully negotiate and renew high-value partner contracts”
  • Showcase your initiative in solving problems and improving processes within a fast-moving environment.
    — “Autonomy and initiative: A self-motivated mindset with the ability to work independently...”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • increased_host_kitchen_partnerships
  • optimized_delivery_performance
Typical background
commercial_operations_experiencerestaurant_relationship_management

Skills & requirements

Required

Relationship_managementCommercial_negotiationData_analysisOperational_efficiency

Preferred

Field_operations

Stack & domain

Commercial ManagementHost Kitchen PartnershipsRestaurant PartnershipsData AnalysisIndustry TrendsCommercial NegotiationsOperational EfficiencyProcess ImprovementInternal Stakeholder ReportingCommunicationRelationship-buildingNegotiationTarget-drivenAutonomyInitiativeProblem-solvingHost Kitchens

About the role

Original posting from Deliveroo via Greenhouse

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Commercial Manager, Host Kitchens

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Commercial Manager to join our Host Kitchens team. In this hybrid role, you’ll help us cultivate existing relationships with top Host Kitchen Partners that connect restaurant brands with kitchens that have excess capacity all across the UK to bring exciting cuisines and brands to new areas. You'll be focused on driving the growth of this category and reporting directly into the Head of Editions & Host Kitchens.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the U.K. & Ireland team. The U.K. & Ireland are our domestic and most mature markets, where our commercial experts manage relationships with the most exciting restaurants across local regions to drive marketplace performance.

Here’s what your day-to-day might look like:

Grow restaurant partnerships: Build strong relationships with our Host Kitchen partners through regular face-to-face and remote consultation, ensuring they have the insights, guidance, and support needed to grow.

Optimise commercial performance: Analyse operational data and industry trends to advise partners on driving higher order volumes and accelerating growth.

Lead commercial negotiations: Direct commercial discussions to successfully negotiate and renew high-value partner contracts and terms.

Drive operational efficiency: Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks.

Own category operations: Lead process improvement initiatives that enable the category to grow at scale and manage internal stakeholder reporting.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

Proven relationship management: Demonstrated experience managing accounts or cultivating impactful business-to-business relationships.

Commercial and data acumen: Strong financial awareness with the ability to interpret datasets to identify growth trends and influence business decisions.

Strategic communication: Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently.

Target-driven focus: A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes.

Autonomy and initiative: A self-motivated mindset with the ability to work independently, organise your time effectively, and solve problems proactively while out in the field.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. 

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. 

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.

Source: Deliveroo careers (Greenhouse)

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