Delivery Driver (bicycle)

Insomnia Cookies
Washington +1 more
On-site

Who this role is best for

Best suited to self-driven individuals with local knowledge working in a customer-facing delivery role.

Best fit for

  • Candidates who are familiar with the local area and thrive in customer service roles
    — “Knowledge of the 1-mile radius surrounding the store is a plus!”
  • Individuals seeking flexible part-time work with immediate pay and a friendly company culture
    — “Pay-on-Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)”
  • Those who value job stability and have a personal mode of transport for deliveries
    — “Must have your own bike in working order”

Things to consider

  • This role requires a smartphone with a data plan for real-time delivery updates
    — “Must have a smartphone with data plan”
  • The delivery zones are small but busy, which may require quick adaptability and efficiency
    — “Small but busy delivery zones”

How to stand out

  • Emphasize your ability to manage time effectively and deliver on schedule
    — “Excellent time management and organizational skills”
  • Highlight your experience with delivery apps and real-time communication tools
    — “Use Insomnia’s delivery app to approved company standards and provide accurate status updates to customers.”
  • Showcase your prior experience with customer service in a public-facing role
    — “Provide quality customer service through positive and professional interaction with customers whether in-person or by phone.”
Pace · Fast PacedCollaboration · LowAutonomy · HighDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • timely deliveries
  • customer satisfaction
Typical background
bicycle ownershipsmartphone with data plan

Skills & requirements

Required

DeliveryCustomer ServiceTime ManagementOrganizational Skills

Preferred

Local Area Knowledge

Stack & domain

DeliveryCustomer ServiceInsomnia’s Delivery AppTime ManagementOrganizational SkillsKnowledge Of Local AreaBicycle MaintenanceSmartphone UsagePositiveProfessionalTimelySafeFlexibleTeamworkDependableReliableCustomer-focusedBicycleSmartphoneDelivery AppLocal Knowledge

About the role

Original posting from Insomnia Cookies via Lever

As a Bike Delivery Driver at our Shaw store located at 1924 8th Street NW #115, Washington, DC 20001, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “Delivery” a whole new meaning by delivering the Cookie Magic to our fans wherever they are.

OUR DELIVERY DRIVER PERKS, COMP & SCHEDULE:

·       Compensation: Guaranteed $17.00/hr minimum – up to $22.00/hr in earnings.

·       Schedule: Potential to work up to 30+ hours per week

·       Pay-on-Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)

·       Small but busy delivery zones

·       Paid vacation and sick time off

·       Flexible part-time work schedules

·       Pet insurance for your furry loved ones

·       Job stability with a rapidly growing and reputable company

·       Achievable growth/promotion opportunities

·       FREE cookies with every shift!

WHAT WILL I DO AS A DELIVERY DRIVER?

·       Check orders for quality and accuracy before they leave the store.

·       Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe fashion.

·       Provide quality customer service through positive and professional interaction with customers whether in-person or by phone.

·       Use Insomnia’s delivery app to approved company standards and provide accurate status updates to customers.

DESIRED SKILLS/EXPERIENCE:

·       Excellent time management and organizational skills

·       Knowledge of the 1-mile radius surrounding the store is a plus!

·       Must have your own bike in working order

·       Must have a smartphone with data plan

·       Must be legally eligible to work in the United States

·       Must be 18 years or older to be employed

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Source: Insomnia Cookies careers (Lever)

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