Geared toward candidates comfortable with building provider implementation workflows and managing cross-functional teams in oncology and value-based care.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Daymark Health via Greenhouse
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care.
Daymark’s groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation’s foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.
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ABOUT THE ROLE
We are seeking an operator to own how provider groups go from first conversation to live partnership. You will build the way we work with each oncology practice and health system, manage it through launch, and keep improving it. This includes how patients move between teams, how we communicate and share information, and how we review performance together. You will work closely with Growth, Product, and the market leaders who hold the relationships with the provider groups. You will also serve as a core member of the Clinical Operations team and flex into other priorities such as market launches, care delivery workflows, and enrollment operations.This role fits someone who likes building a system and seeing it through.
HOW THIS ROLE GROWS
The scope and role will expand with the organization. Over time you could:
Take on broader partnership operations as the business grows
Take broader ownership of Clinical Operations initiatives across markets
Help define which operational problems the business prioritizes
Shape workflow tooling with Product and Data
Grow into leading a team as the business scales
WHAT YOU'LL DO
Provider Implementation Standards
Define how we work with each provider group, keep it consistent, and manage exceptions
Set consistent operating practices across groups, including workflow design and performance metrics
Define the standard implementation model and manage exceptions
Run working sessions with provider group operational staff and document the agreed workflow
Implementation Execution
Partner with Growth as new groups move toward launch
Partner with Product on the systems and data needs for each group
Build the engagement plan for each provider group and adjust it as the partnership develops
Coordinate launch planning and readiness across internal teams and the provider group
Clinical Operations
Support market launches, from planning through the first months of care delivery
Design and improve care delivery workflows with clinical and market leaders
Support enrollment operations and the work that helps new patients start care
Find where day-to-day operations break down, find out why, and lead the improvement
Take on open-ended problems from leadership and turn them into actionable plans
HOW YOU'LL WORK
You are both an architect and a builder. You design how we work and run it day to day.
You work through influence. Market, clinical, growth, and product teams each own part of the outcome.
You partner closely with market leaders and build working trust with provider group teams.
You balance the needs of each provider group with the needs of the broader organization.
Priorities shift quickly in an early-stage company, and you are expected to flex.
Travel is expected, primarily to provider group sites for working sessions and key meetings. The amount is still being defined and will vary over time. We will be specific about it during the interview process.
WHO YOU ARE
You turn messy, multi-party processes into clear workflows
You are comfortable with clinicians, executives, and technical teams in the same week
You build trust with leaders who do not report to you, and you know when to lead and when to support
You know the limits of your own expertise and bring in the right expert at the right moment
You are strong at both strategy and follow-through
You enjoy building and then running what you built
You use judgment on when to hold firm and when to flex
WHAT WE ARE LOOKING FOR
Experience in provider partnerships, implementation, account management, or clinical operations in value-based care or oncology
Experience managing ongoing relationships and performance conversations with external partners
Experience partnering with Product, Data, and other cross-functional teams
Clinical background is a strong plus but not required
Startup or high-growth experience is a plus
Other Details:
Compensation: The expected compensation for this role is $155,000 to $175,000 annually, depending on location & experience.
Location: This role is fully remote but will require sometimes working on EST hours.
Daymark Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Daymark Health patient-facing roles require Basic Life Support (BLS) certification and compliance with Daymark's Employee Vaccination and Testing policy. Candidates without these at the time of hire should coordinate with their recruiter and hiring manager to ensure they meet the requirements by their start date.
All roles that require in-home visits to patients must provide proof of a valid driver's license.