Engagement Manager, Marine Corps

Sitreps
Tysons +2 more
HybridCareer-pivot friendly

Who this role is best for

Aimed at mid-level to senior engagement management professionals with Marine Corps operational experience who thrive in cross-functional coordination and customer relationship ownership.

Best fit for

  • Candidates with Marine Corps operational experience and a track record of managing complex contracts and customer relationships
    — “Operational Marine Corps background. Has served in an operational Marine Corps role”
  • Individuals who excel at identifying and resolving issues proactively without direct authority over teams
    — “Identifies gaps before they surface and exercises sound judgment without being told what to prioritize”
  • Professionals comfortable with regular travel and who can build trust with both technical and non-technical stakeholders
    — “Regular travel to customer sites. An excellent communicator, credible with engineers, finance, and the customer in the same week”

Things to consider

  • Requires signing an NDA before receiving full role details or company identity
    — “An NDA is required before the company's identity and full role details are shared”
  • Candidates must be prepared to take ownership of programs immediately after orientation
    — “The expectation is that you are executing by week two: week one is orientation”

How to stand out

  • Emphasize your ability to manage end-to-end execution of contracts and customer relationships
    — “Own execution of signed contracts end to end, from award through completion”
  • Highlight experience in identifying and resolving obstacles before they impact the customer
    — “Identify gaps and obstacles before they become the customer's problem”
  • Showcase your communication skills with technical and non-technical stakeholders
    — “An excellent communicator, credible with engineers, finance, and the customer in the same week”
  • Demonstrate experience in coordinating across supply chain, finance, and engineering without direct authority
    — “Coordinate across supply chain, finance, and engineering to move the contract, without authority over any of them”
  • Demonstrate a history of generating follow-on business through customer satisfaction
    — “Surface and land follow-on business inside the accounts you run”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • own execution of signed contracts
  • serve as primary point of contact
  • coordinate across supply chain, finance, and engineering
Typical background
Marine Corps operational backgroundprogram management

Skills & requirements

Required

Program ManagementCustomer Relationship ManagementContract ExecutionTraining DeliveryCommercial AdministrationProblem-solving

Preferred

Marine Corps LogisticsDefense Technology Program OperationsConsulting Experience

Stack & domain

Program ManagementCustomer Relationship ManagementSupply Chain CoordinationFinance CoordinationEngineering CoordinationTraining SchedulingEquipment MovementInvoicingCommercial AdministrationGap IdentificationFollow-on Business IdentificationMarine Corps Acquisition And Fielding ProcessesNew Equipment TrainingProperty AccountabilityPaperwork Chain ManagementDefense-technology Company OperationsConsulting Experience With Federal Or Defense ClientsCommunicationProblem SolvingTeamworkCustomer ServiceLiaisonEducationComplianceDefenseMilitaryLogisticsSustainmentAcquisition

About the role

Original posting from Sitreps via Greenhouse

Engagement Manager, Marine Corps

Company: Defense-technology company (name shared under NDA)

Reports To: Engagement Management leadership

Function: Growth – Engagement Management

Location: Tysons, VA preferred; North Carolina, Texas, or Colorado also possible; remote considered for the right candidate

Travel: Regular travel to customer sites

Compensation: $160K–$210K base + equity

Confidential Search · Defense Technology

Confidential search. The hiring company's identity and full role details are shared with candidates under NDA.

About the Role

This is a fast-growing defense-technology company building autonomous aerial systems and counter-UAS and air defense capabilities for US government customers. The Growth organization sells and executes contracts across both product lines and runs the capability showcases, demonstrations, and training that go with them.

If business development are the hunters, engagement managers are the farmers. This is program management with the customer relationship attached: once a contract is signed, you see it operationally through to completion. Training scheduled and delivered, equipment moved, invoicing worked, and problems found and solved before they ever reach the customer. Think of it as the non-technical customer success function during execution.

Because you own the relationship through delivery, this seat is also a genuine source of follow-on business. A customer who is served well comes back for another training package or another tranche of units.

This role covers the US Marine Corps as a customer. Engagement management is the company's most built-out team, so you step into an existing structure rather than inventing one. That said, the expectation is that you are executing by week two: week one is orientation, and after that the programs are yours.

Responsibilities

Own execution of signed contracts end to end, from award through completion.

Serve as the customer's primary point of contact during delivery.

Coordinate across supply chain, finance, and engineering to move the contract, without authority over any of them.

Make sure training and capability delivery are scheduled and executed on time.

Own invoicing and the commercial administration of the contract.

Identify gaps and obstacles before they become the customer's problem, and close them quietly.

Surface and land follow-on business inside the accounts you run: additional training, additional units, expanded scope.

Requirements

Must-Haves

Five to twelve years of experience. The team is deliberately being kept balanced rather than top heavy, so this is not a senior-executive seat.

Operational Marine Corps background. Has served in an operational Marine Corps role and understands how a piece of equipment clears the gate and reaches the Marine who uses it: acquisition and fielding processes, new equipment training, property accountability, and the paperwork chain behind all of it.

A proactive cross-functional operator who moves supply chain, finance, and engineering without authority over any of them.

Identifies gaps before they surface and exercises sound judgment without being told what to prioritize.

An excellent communicator, credible with engineers, finance, and the customer in the same week.

Nice-to-Haves

Marine Corps logistics, sustainment, or acquisition background, including fielding and new equipment training teams.

Program or product operations at a defense-technology company.

Consulting experience with federal or defense-technology delivery work, including real client management under pressure.

Experience in a growth-stage company where process had to be built or adapted.

Process

This is a confidential search. An NDA is required before the company's identity and full role details are shared. We screen for interest at a high level first, then read candidates in once an NDA is in place.

Any clearance requirement is confirmed with candidates during screening.

Candidates are submitted and tracked through the company's applicant tracking system.

Source: Sitreps careers (Greenhouse)

Similar roles

More roles at Sitreps