Forward Deployed Engineer | Merchandising

RELEX Solutions
Barcelona +5 more
On-site

Who this role is best for

Geared toward software engineers with production experience and a willingness to work on-site with customers, comfortable with building AI-driven solutions for merchandising in a European context.

Best fit for

  • Software engineers with full-stack production experience and a background in AI tool development
    — “Experience building integrations for downstream or customer-facing systems”
  • Candidates who can translate technical work into measurable financial impact for retail clients
    — “Strong business acumen: you can translate technical work into measurable financial impact”
  • Individuals who thrive in a global, on-site work arrangement with multiple European locations
    — “You will be part of the central engineering team, and work with the operations team, directly with our customers”

Things to consider

  • This role requires frequent on-site work at customer locations across Europe
    — “Willingness to travel and to work on-site at customer locations for parts of an engagement”
  • Candidates must be fluent in English and have a valid work permit for the country they will work in
    — “Please note that to be considered for this position, you must be fluent in English”

How to stand out

  • Highlight your experience in delivering AI-powered software solutions in live environments
    — “You write production code and build production models that run in live customer environments”
  • Demonstrate your ability to measure outcomes and present them to operational users and executives
    — “Prove the value you deliver by instrumenting deployments, measuring outcomes against the customer's baseline”
  • Showcase your ability to quickly learn new domains and codebases without prior experience
    — “you learn a new domain and a new codebase fast, and you're comfortable being productive before you feel fully up to speed”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • ownership of technical delivery
  • measurable financial impact
  • customer self-sufficiency
Typical background
software engineeringsupply chain management

Skills & requirements

Required

Software EngineeringCloud PlatformsModern Application StacksSystem DesignObservabilityHypothesis-driven DevelopmentIntegration BuildingCustomer Relationship ManagementKnowledge TransferTechnical Solution ShapingCommercial Support

Preferred

AISupply Chain PlanningRetail Operations

Stack & domain

Software EngineeringSystem DesignObservabilityHypothesis-driven DevelopmentCloud PlatformsModern Application StacksCommunicationMerchandisingSupply Chain Planning

About the role

Original posting from RELEX Solutions

What we do 

RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. 

Who we are 

We work on the decisions where retail margins are won and lost. Changing a price is easy. Knowing which of fifty thousand prices to change, what it does to demand, and whether last week’s promotion actually made money is not. That is what we build for. RELEX Solutions delivers a unified supply chain and retail planning platform for retailers and manufacturers, enabled by proven AI technology, with a global team of over 2,000 professionals working side-by-side with our customers. 

The role 

In response to our fast growth in Europe, we are hiring a Forward Deployed Engineer with a software engineering foundation for our Merchandising business. You will be part of the central engineering team, and work with the operations team, directly with our customers. You will be the scientific and technical face of RELEX Merchandising to European retailers. 

What makes this role different 

This is not a consulting role and not a solutions architect role. You write production code and build production models that run in live customer environments. 

The hard part of this job is not prototyping quickly. The hard part is that the improvement you co-develop has to be right, hold up in front of the customer’s own analysts, and then run in production every week. You walk in with a hypothesis, test it on their data, and stand behind the result, limitations included. 

What we need you to do and be

Own technical delivery end to end, from discovery through go-live: configuration, extensions, integrations, and the quality of everything that ships into the customer's instance

Prove the value you deliver by instrumenting deployments, measuring outcomes against the customer's baseline, and presenting the evidence credibly to operational users and executives alike

Own the technical customer relationship, learning their operations deeply enough to challenge requirements and become their first call when a new problem appears

Feed the product by capturing gaps and use cases from the field and prototyping solutions that can graduate into the RELEX roadmap

Build customer self-sufficiency through knowledge transfer and clean handovers, so they can operate and extend RELEX without you

Grow the account by surfacing adjacent use cases, new sites and unused capabilities, and shaping the technical solution and value case together with pre-sales and the account team

Support commercial activity with feasibility assessments, proofs of concept and technical demos, so what gets agreed is technically grounded

What you'll bring to the table

Proven experience designing and building software across the full stack, in production, not just in dev

Strong understanding of system design, observability, and hypothesis-driven development

Experience building integrations for downstream or customer-facing systems

Solid working knowledge of cloud platforms and modern application stacks

Strong business acumen: you can translate technical work into measurable financial impact and communicate it clearly to a non-technical audience

Comfortable managing ambiguity and taking full ownership of outcomes

Willingness to travel and to work on-site at customer locations for parts of an engagement

Comfortable using AI in your everyday work and developing AI tool adoption as an organizational strategy

Fluent in written and spoken English

Nice to have: exposure to retail, merchandising, or pricing and promotions

More important: you learn a new domain and a new codebase fast, and you're comfortable being productive before you feel fully up to speed

What we offer in return

An international career and learning opportunities

A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future

RELEX key benefits

Flexibility in how and where you work

Room to thrive in a fast-growing global company with a good market position

Practical benefits that support work, family, wellness, and everyday life

Annual leave

Diverse, inclusive, and supportive work culture

Work that meaningfully reduces waste and improves sustainability

Ownership, autonomy and flat hierarchies

Two paid volunteering days each year

We are a global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other.

Please note that to be considered for this position, you must be fluent in English, and hold a valid work permit for the country you reside in / will work in. We're excited to connect with applicants who meet these criteria and share our passion to do hard things, trust each other, and build what's next for the product, the planet, and the people.

Source: RELEX Solutions careers

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