(Founding) Solutions Engineer

Duna
Amsterdam, Netherlands
Hybrid

Who this role is best for

A natural match if you have experience in customer-facing technical roles and building integrations.

Best fit for

  • Candidates with prior experience in integration engineering and customer-facing technical roles
    — “You've done this before, as a solutions engineer, solutions architect, integration engineer or in a similar customer-facing technical role”
  • Individuals who thrive in fast-moving, remote-first teams and enjoy translating customer needs into technical solutions
    — “We're a remote-first, fast-moving team of builders looking for exceptional people who love to create, build, and ship”

Things to consider

  • Regular travel is expected, which may impact work-life balance and location flexibility
    — “You're happy to travel regularly to meet customers”
  • The role involves acting as a bridge between customers and engineers, requiring strong communication and prioritization skills
    — “Be the first line between customers and our engineers, so our engineers can stay focused on the platform”

How to stand out

  • Highlight your experience with API-first integration projects and customer success outcomes
    — “You've written plenty of integrations yourself. You're pragmatic, API first, and know webhooks, auth and system mapping well”
  • Demonstrate your ability to lead technical discussions and translate complex requirements into clear action items
    — “You can hold a room of senior engineers: you set the agenda, keep people engaged and earn their trust”
  • Showcase your ability to switch between multiple customers and workstreams efficiently
    — “You're comfortable switching between several customers and workstreams in the same day”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

Skills & requirements

Required

JavaScriptReactAWS

Stack & domain

Solutions EngineeringIntegration WorkshopsApisWebhooksAuthenticationSystem MappingNode.jsTypeScriptReactEvent SourcingExpressPostgreSQLRabbitmqKubernetesAWSPaymentsIdentity VerificationFraudCrmsLeadershipCommunicationProblem-solvingAttention To DetailCollaborationAdaptabilityTime ManagementStakeholder ManagementIntegration-heavy Products

About the role

Original posting from Duna via Ashby

At Duna, we see the company as the second product we're building and are continually working to create a transparent, ambitious culture. We want this to be the place where you do your best work.

Our mission is to redefine identity for the global economy. We're backed by world-class investors including CapitalG and Index Ventures, as well as founders and executives from companies like Stripe, Adyen, Notion, Remote, Qonto, Framer, Anthropic, Mollie, OpenAI, and Goldman Sachs.

Since your role with us will rarely fit a job description, we only wrote a crisp overview.

WHAT YOU'LL BE DOING IN THIS ROLE

  • Be the technical partner to our Account Executives, from the first call to go-live
  • Run integration workshops with customer engineering teams, before and after they sign
  • Scope what a customer needs to get live, and find the simplest path to get there
  • Demo Duna live and answer the hard questions on our API, webhooks and data model
  • Be the first line between customers and our engineers, so our engineers can stay focused on the platform
  • Bring what you hear from customers back to product and engineering, and help us improve our docs

WHAT WE'RE LOOKING FOR

  • You've done this before, as a solutions engineer, solutions architect, integration engineer or in a similar customer-facing technical role
  • You've written plenty of integrations yourself. You're pragmatic, API first, and know webhooks, auth and system mapping well
  • You can hold a room of senior engineers: you set the agenda, keep people engaged and earn their trust
  • You care as much about how the platform works as about whether the customer succeeds
  • You're comfortable switching between several customers and workstreams in the same day
  • You're happy to travel regularly to meet customers
  • Fluent English. Other languages are a plus
  • Bonus: experience in payments, identity verification, fraud, or other integration-heavy products like CRMs

Our current stack includes Node.js + TypeScript, React, Event Sourcing, Express, Postgres, RabbitMQ, Kubernetes, and AWS. You don't need to know all of it, but you should be comfortable reading code and building a working integration against an API.

A final note before you apply: please read through our website in detail. You'll find the fundamentals there: what we believe in, how we work, and why we're building this company.

We're a remote-first, fast-moving team of builders looking for exceptional people who love to create, build, and ship. Beyond passion and grit, we highly value curiosity, authenticity and kindness.

If this sounds like you, we'd love to hear from you!

PS. We are looking to hire passionate people from a variety of backgrounds. So even if you don't check all the boxes, we welcome your application!

Source: Duna careers (Ashby)

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