Health Information Specialist I

Datavant
Denver Colorado 80210, US
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in healthcare data management and can work in a high-volume production environment.

Best fit for

  • Candidates with prior healthcare data entry or medical record processing experience
    — “Experience in a healthcare environment.”
  • Individuals who thrive in fast-paced, detail-oriented settings with strict compliance standards
    — “Consistent application of medical privacy regulations to guard against unauthorized disclosure.”
  • People comfortable with in-person customer service and managing multiple tasks simultaneously
    — “Answering of inbound/outbound calls.”

Things to consider

  • Health screenings and vaccination requirements may be mandatory for employment
    — “many of our clients require post-offer health screenings and proof and/or completion of various vaccinations”
  • The role is not eligible for employment sponsorship, which may limit eligibility for non-US citizens
    — “This job is not eligible for employment sponsorship.”

How to stand out

  • Highlight experience with HIPAA compliance and managing sensitive information
    — “Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.”
  • Demonstrate ability to handle high-volume tasks and adapt to fluctuating priorities
    — “Comfortable working in a high-volume production environment.”
  • Showcase your organizational and communication skills with examples from customer service or administrative roles
    — “Professional verbal and written communication skills in the English language.”
  • Emphasize your ability to work with minimal supervision and manage multiple tasks
    — “Must be able to work with minimum supervision responding to changing priorities and role needs.”
  • Include specific examples of working with electronic health records and data entry systems
    — “Documenting information in multiple platforms using two computer monitors.”
Pace · Fast PacedCollaboration · LowAutonomy · LowDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate and timely processing of medical record requests
  • maintaining confidentiality and security of patient information
Typical background
high school diploma or GEDbasic computer proficiency

Skills & requirements

Required

Medical Record ProcessingHipaa ComplianceData EntryCustomer ServiceComputer Proficiency

Preferred

Healthcare Environment ExperienceProduction/metric-based Work ExperienceIn-person Customer Service Experience

Stack & domain

Basic Computer ProficiencyDetail And Quality OrientedStrong Data Entry SkillsProfessional Verbal And Written Communication SkillsAble To Work With Minimum SupervisionAbility To Organize And Manage Multiple TasksAble To Respond To Requests In A Fast-paced EnvironmentHealthcare

About the role

Original posting from Datavant

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Position Highlights:

Full-Time: Monday-Friday 8:00AM-4:30 PM MST

Location: This role will be performed at one location (Denver, Colorado 80210)

Comfortable working in a high-volume production environment.

Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.

Documenting information in multiple platforms using two computer monitors.

Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.

Maintain confidentiality and security with all privileged information.

Maintain working knowledge of Company and facility software.

Adhere to the Company's and Customer facilities Code of Conduct and policies.

Inform manager of work, site difficulties, and/or fluctuating volumes.

Assist with additional work duties or responsibilities as evident or required.

Consistent application of medical privacy regulations to guard against unauthorized disclosure.

Responsible for managing patient health records.

Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.

Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.

Ensures medical records are assembled in standard order and are accurate and complete.

Creates digital images of paperwork to be stored in the electronic medical record.

Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.

Answering of inbound/outbound calls.

May assist with patient walk-ins.

May assist with administrative duties such as handling faxes, opening mail, and data entry.

Must meet productivity expectations as outlined at specific site.

May schedules pick-ups.

Other duties as assigned.

What you will bring to the table: 

High School Diploma or GED.

Ability to commute between locations as needed.

Able to work overtime during peak seasons when required.

Basic computer proficiency.

Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.

Professional verbal and written communication skills in the English language.

Detail and quality oriented as it relates to accurate and compliant information for medical records.

Strong data entry skills.

Must be able to work with minimum supervision responding to changing priorities and role needs.

Ability to organize and manage multiple tasks.

Able to respond to requests in a fast-paced environment.

Bonus points if:

Experience in a healthcare environment.

Previous production/metric-based work experience.

In-person customer service experience.

Ability to build relationships with on-site clients and customers.

Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. 

The estimated base pay range per hour for this role is:$19.29—$23.55 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

Source: Datavant careers

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