Manager - HR COE

Meesho
Bangalore +1 more
On-site

Who this role is best for

A natural match if you have experience in e-commerce or fast-growing Indian startups and a track record in employee experience initiatives.

Best fit for

  • Candidates with a background in e-commerce or fast-growing Indian startups and a focus on employee experience
    — “preferably in the e-commerce space or fast growing Indian Startups”
  • Individuals with experience in designing and implementing HR programs and tools as experiments
    — “Design and ship solutions that move the number: build policies, processes, programmes or tools, and run them as experiments”
  • Professionals adept at influencing stakeholders without direct authority and driving cultural change
    — “Influence without authority: bring business leaders, HRBPs and other teams along from problem discovery, not just at rollout”

Things to consider

  • The role requires a postgraduate degree from a premium institute, which is a mandatory qualification
    — “Postgraduate degree in Human Resources from premium institutes”
  • Candidates must be comfortable with data-driven problem solving and analysis
    — “Excellent data analysis skills, and data driven problem solving”

How to stand out

  • Highlight your experience in shaping employee experience and cultural initiatives through measurable outcomes
    — “elevating Employee Experience”
  • Emphasize your ability to collaborate across departments and influence leadership without direct authority
    — “Influence without authority: bring business leaders, HRBPs and other teams along from problem discovery”
  • Showcase your use of AI and automation in HR solutions or programs
    — “Build with AI: use AI tools and automation to make HR work faster and to scale solutions”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • identifying and addressing critical challenges impacting employee experience
  • implementing innovative policy and process solutions
  • shaping and driving eNPS and Talent Density charters
Typical background
HR program managementemployee experiencetalent management

Skills & requirements

Required

HR Program ManagementEmployee ExperienceTalent ManagementHR EngagementData AnalysisCommunication

Preferred

AI ToolsAutomation

Stack & domain

HR Program ManagementEmployee ExperienceTalent ManagementTalent BrandHR EngagementMS ExcelMS PowerpointData AnalysisAI ToolsCommunicationCreative ThinkingOwnershipExecutionHuman ResourcesE-commerce

About the role

Original posting from Meesho via Lever

About the Team

Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience. We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success. Concurrently, we are committed to shaping an unparalleled employee experience—one defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture. As stewards of the company's most valuable asset—its people—we design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of India’s most sought-after e-commerce destinations.

About the Role

As an integral part of the HR CoE Team, this role will be instrumental in elevating Meesho's culture. The role will be at the forefront of identifying and addressing critical challenges that impact the employee experience, implementing innovative policy and process solutions. The role will play a pivotal role in shaping and driving our eNPS and Talent Density charters. This role demands a user-centric mindset, a creative approach to problem-solving, and the ability to collaborate across departments to deliver impactful results. The role will have frequent opportunities to interact with leadership, ensuring the work directly contributes to shaping the company's future. The role will constantly be challenged to find innovative solutions to complex issues, making every day an exciting opportunity to drive positive change.

What you will do:

Find the problems worth solving: dig into people data (eNPS, attrition, performance, manager effectiveness) and employee conversations to find root causes, not symptoms.

Design and ship solutions that move the number: build policies, processes, programmes or tools, and run them as experiments. Don't reinvent what best-in-class companies already do well.

Own outcomes end to end: from problem statement and leadership alignment through rollout, adoption and measuring impact.

Influence without authority: bring business leaders, HRBPs and other teams along from problem discovery, not just at rollout.

Build with AI: use AI tools and automation to make HR work faster and to scale solutions.

What you will need:

Postgraduate degree in Human Resources from premium institutes

3+ years of work experience in HR (HR program management, employee experience, talent management, talent brand, HR Engagement) preferably in the e-commerce space or fast growing Indian Startups or consulting orgs. Excellent MS Office skills (MS Excel, MS PowerPoint).

Excellent data analysis skills, and data driven problem solving. 

Excellent communication skills and creative thinking abilities. High on ownership and fast in execution.

Source: Meesho careers (Lever)

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