A natural match if you have experience in customer-facing roles and a background in sales or service.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from 1-800-GOT-JUNK? via Greenhouse
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.
We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.
Pay Range: $20.00/hr - $28.00/hr+ (Total Compensation)
16 Base hourly rate
Tips
Profit share & performance incentives
Schedule: Full-time: 1–3 shifts per week
1 mandatory weekend shift
1–2 weekday shifts
Shifts run 8–10 hours and may fall anywhere between 7:00 AM – 10:00 PM, depending on business
needs
What We’re Looking For:
Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
People Focused: Friendly and personable, dedicated to delivering outstanding service.
Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
Dependable: Reliable and hardworking, positively contributing to our team culture.
Strong Communicator: Excellent problem-solving skills and organizational abilities.
Role Overview: As a Field Sales & Service Representative, you’ll bring energy, professionalism, and salesmanship to every job.
Create WOW moments through outstanding customer service
Lead pricing conversations, close on-site sales, and deliver clear estimates
Remove junk safely from homes and businesses
Drive, navigate, and operate box trucks (training provided)
Lift, carry, load, and maneuver items up to 75 lbs
Represent our brand with integrity, professionalism, and a sharp appearance
No prior junk removal experience required — Participate in daily recorded role-play scenarios to
support ongoing training, skill development, and performance improvement - we train you.
Uniform Standards: Maintained anytime you’re at the office — on or off the clock:
Brown Belt
Brown Steel-Toe Boots
Branded Polo (Provided)
Branded Ball Cap or Beanie (Provided)
Sweatshirt (Provided)
Navy BLUE work pants or shorts
Company-Wide Standards (Required for All Roles):
DOT Medical Certification
A valid DOT Medical Card is required for driving commercial vehicles.
Southwind covers the full cost of obtaining your DOT Medical Certification.
Professional Growth: Our team members grow fast. Advancement pathways include:
Certified Sales Leader
Senior Sales Leader
People Development (To Director of People Developement)
Operator (To Director of Operations)
General Manager
We promote from within whenever possible!
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on
integrity, teamwork, and ongoing development.
Experience a fun, fast-paced workday filled with diverse tasks and challenges.
Career advancement pathways.
Competitive compensation and performance-based bonuses
Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
This job description outlines the key responsibilities, qualifications, and skills required for the Customer
Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and
qualifications may vary based on the company's needs and industry requirements.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly
employer.
Our Mission Statement: Anything is possible. Invest in people. Change the world.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!