Medical Device Sales Associate Territory Account Manager

Tactile Medical
Atlanta, GA
Career-pivot friendly

Who this role is best for

Clinical professionals with sales experience and a focus on patient education will find this consultative sales role in the medical device industry rewarding, particularly in a full-time position requiring travel within and outside the territory.

Best fit for

  • Candidates with clinical experience in lymphedema and a background in patient-facing roles will align well with the role’s educational and outreach focus.
    — “Clinical experience working directly with lymphedema patients such as a Nurse, CLT, PTA, PT, OT, OTA, etc.”
  • Individuals with a strong sales background, particularly those who have successfully closed deals, will be well-suited for the consultative sales approach this role demands.
    — “Strong sales 'close' experience and mentality, including persuasiveness, assertiveness and persistence”
  • Those with prior experience in medical device sales or sales support at Tactile Medical will have a distinct advantage due to the specific product knowledge required.
    — “1+ years of Tactile Medical patient facing or sales support work experience”

Things to consider

  • The role requires regular travel within and outside the territory, which may involve extended trips for conferences and training.
    — “Ability to travel/drive within the territory as well as outside of the territory for conference, trainings, etc.”
  • Candidates must be physically capable of lifting 20 pounds, which is a specific requirement for in-home product demonstrations.
    — “Ability to lift 20 pounds”

How to stand out

  • Highlight experience with in-person product demonstrations and patient education in your resume and interviews.
    — “Provides in-home product demonstrations on our devices for patients and assist them with questions”
  • Emphasize your ability to surpass sales goals by showcasing metrics from past sales roles.
    — “Assists the Territory Account Manager with sales strategies and execution to surpass monthly, quarterly, and annual sales goals”
  • Demonstrate your knowledge of reimbursement and treatment protocols, as these are key aspects of customer support.
    — “Assists in providing customer support through training and education in disease state, treatment protocols, reimbursement requirements, etc”
  • Showcase your compliance with regulatory standards, especially HIPAA, to align with the company’s requirements.
    — “Compliant with all appropriate regulatory requirements, including HIPAA”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • sales goals
  • customer education
  • product adoption
Typical background
medical device salesclinical experience

Skills & requirements

Required

SalesProduct DemonstrationCustomer EducationSales StrategyCustomer Support

Preferred

Outside SalesClinical Experience

Stack & domain

Outside SalesIn-person Product DemonstrationsPatient Facing Clinical ExperienceSales Support Work ExperienceSales Strategies And ExecutionCustomer Support Through Training And EducationDisease StateTreatment ProtocolsReimbursement RequirementsHipaa ComplianceExcellent Interpersonal SkillsCommunication SkillsTime Management SkillsSales Close ExperiencePersuasivenessAssertivenessPersistenceResourcefulnessSelf-starterLymphedemaChronic Venous InsufficiencyRespiratory IllnessesMedical Devices

About the role

Original posting from Tactile Medical via Greenhouse

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Associate Territory Account Manager is responsible for selling Tactile Medical devices and educating physicians, clinicians and patients on our medical devices that are clinically proven to improve the quality of life for Lymphedema patients. 

Responsibilities

Conducts full-cycle consultative sales (prospecting, scheduling and attending meetings, product demonstrations, in services, closing and follow-up).

Works with physicians, therapists and other clinicians to increase awareness and educate on the Flexitouch System and other products and services offered by Tactile Medical

Provides in-home product demonstrations on our devices for patients and assist them with questions

Assists the Territory Account Manager with sales strategies and execution to surpass monthly, quarterly, and annual sales goals

Assists in providing customer support through training and education in disease state, treatment protocols, reimbursement requirements, etc

Compliant with all appropriate regulatory requirements, including HIPAA  

Other duties as assigned

Qualifications

Education & Experience

Required:

Bachelor’s degree or equivalent combined education and work experience (4 years)

1+ years of outside sales/inside sales experience OR

2+ years of patient facing clinical experience OR

1+ years of Tactile Medical patient facing or sales support work experience

Preferred:

Outside sales experience with in-person product demonstrations

Clinical experience working directly with lymphedema patients such as a Nurse, CLT, PTA, PT, OT, OTA, etc.

Demonstrated success interacting with Tactile Medical patients, customers, and clinicians

Knowledge, Skills, and Abilities

Excellent interpersonal, communication and time management skills

Strong sales “close” experience and mentality, including persuasiveness, assertiveness and persistence

Resourceful and a self-starter

Ability to travel/drive within the territory as well as outside of the territory for conference, trainings, etc. 

Ability to lift 20 pounds

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

US Pay Range$56,000—$74,550 USDTo learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/

To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/

Source: Tactile Medical careers (Greenhouse)

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