Operations Specialist

Appen
Mexico
RemoteCareer-pivot friendly

Who this role is best for

Best suited to candidates with process-optimization experience working in AI project fulfillment.

Best fit for

  • Candidates with process-optimization experience and a background in AI project management
    — “simplify complex workflows, eliminate repetitive tasks, and build AI-powered automations”
  • Individuals who thrive in a remote setting and enjoy solving operational challenges
    — “This is a hands-on role with a high degree of ownership, ideal for someone who enjoys solving operational challenges”

Things to consider

  • Remote work is expected, but the role involves high ownership and responsibility
    — “This is a hands-on role with a high degree of ownership”

How to stand out

  • Highlight experience in mapping and analyzing end-to-end workflows for automation
    — “Map and analyse end-to-end fulfillment workflows”
  • Emphasize your ability to experiment with AI tools and implement scalable systems
    — “experimenting with AI tools, and turning manual processes into smarter, more scalable systems”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Mapping and analyzing fulfillment workflows
  • Identifying opportunities for automation and process improvement
Typical background
Experience in operations or process improvement roles

Skills & requirements

Required

Workflow MappingProcess ImprovementAi-powered AutomationContributor Demand ManagementManual Process AutomationSmart System BuildingHigh-growth AI Project Scaling

Stack & domain

AI ToolsAi-powered AutomationsEnd-to-end Fulfillment WorkflowsProject Headcount RequestsContributor ActivationAI ProjectsAi-facilitated DataManual ProcessesSmart SystemsSolving Operational ChallengesExperimenting With AI ToolsTurning Manual Processes Into Smarter SystemsHigh Degree Of OwnershipHands-on RoleProcess ImprovementAI

About the role

Original posting from Appen via Lever

About the Role 

We're looking for an Operations Specialist to help transform how we scale and deliver talent for high-growth AI projects. 

You'll join our team within Expert Operations (XOps), working to simplify complex workflows, eliminate repetitive tasks, and build AI-powered automations that help us meet contributor demand efficiently and at scale. 

This is a hands-on role with a high degree of ownership, ideal for someone who enjoys solving operational challenges, experimenting with AI tools, and turning manual processes into smarter, more scalable systems. 

Your Impact 

Map and analyse end-to-end fulfillment workflows, from project headcount requests through contributor activation, to identify opportunities for automation and process improvement.

Source: Appen careers (Lever)

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