Optician/Optometric Technician

Distro
Draper, UT
On-siteCareer-pivot friendly

Who this role is best for

Customer service professionals with multitasking abilities will find this role in a medical office setting.

Best fit for

  • Individuals with strong customer service backgrounds and adaptability to new training
    — “No optical experience? No problem. If you love helping people and have a background in customer service”
  • Candidates with experience in fast-paced, guest-facing roles such as restaurant servers
    — “Experience as a restaurant server or in another fast-paced, guest-facing role is highly valued”

Things to consider

  • The role requires in-person presence in Draper, UT, with no remote flexibility mentioned
    — “Location: In person in Draper, UT”
  • Candidates should be prepared to handle a variety of tasks beyond optician duties
    — “This job description is not exhaustive; additional duties may be assigned”

How to stand out

  • Highlight customer service achievements and frame them as patient care experience
    — “Provide exceptional customer service to every patient”
  • Showcase multitasking and adaptability in previous roles, especially in fast-paced environments
    — “Strong multitasking skills”
  • Emphasize any medical office or retail experience, even if not directly in optics
    — “Experience in any medical office (dental, chiropractic, primary care, etc.) is a plus”
  • Mention willingness to learn and grow within the optical field during interviews
    — “No optical experience? No problem. We’ll train you.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Successfully assisted patients in selecting frames and lenses
  • Improved patient satisfaction through excellent customer service
Typical background
Strong customer service experienceExperience in a fast-paced, guest-facing role

Skills & requirements

Required

Customer ServiceOptical FittingFrame SelectionContact Lens FittingInventory Management

Preferred

OptometrySales

Stack & domain

Customer ServiceABO Certification

About the role

Original posting from Distro via Lever

Hidden Valley Eye Care, a growing family practice in Draper, UT, is seeking a full-time Optician to support our doctor and work closely with patients. No optical experience? No problem. If you love helping people and have a background in customer service, restaurants, sales, or any medical office, we’ll train you. Competitive pay based on experience.

Responsibilities:

Pre-test patients and record exams, materials, and other details in Electronic Medical Records Help patients select frames and provide spectacle lens packages and quotes Take measurements to ensure correct lens fabrication Teach new contact lens wearers insertion and removal techniques Order and dispense contact lenses and spectacles Adjust frames for comfort and fit Schedule appointments Verify vision insurance and submit claims Tag new inventory and perform light cleaning Provide exceptional customer service to every patient

Qualifications:

Strong customer service experience (required) Experience as a restaurant server or in another fast-paced, guest-facing role is highly valued Experience in any medical office (dental, chiropractic, primary care, etc.) is a plus; optometry experience is not required Sales or retail experience is a plus Strong multitasking skills Ability to work independently and as part of a team ABO certification and optical experience are a plus but not required

Additional Information:

This job description is not exhaustive; additional duties may be assigned.

Job Type: Full-time

Schedule: Monday to Friday

Compensation: Competitive pay based on experience, with bonus opportunities

Benefits:

Employee discount Paid time off

Location: In person in Draper, UT

#HiddenValleyEyeCare

#LI-PROMOTED

#LI-Onsite

Source: Distro careers (Lever)

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