Sales Development Rep

Sonicwall
Costa Rica
RemoteCareer-pivot friendly

Who this role is best for

Aimed at mid-level sales professionals with B2B experience who thrive in remote settings and are comfortable with outbound prospecting in cybersecurity. The role emphasizes collaboration with sales and marketing teams and aligns with U.S. time zones.

Best fit for

  • Candidates with 2–4 years in B2B sales or lead generation, especially in cybersecurity or tech.
    — “2–4 years of experience in sales development, lead generation, or similar roles”
  • Individuals who can manage high-volume outbound calls and adapt to U.S. time zone schedules.
    — “Experience with outbound phone engagement preferred, including high-volume activity (up to ~75 calls per day)”
  • Professionals with a background in CRM tools and a demonstrated ability to meet performance metrics.
    — “Experience using CRM tools such as Salesforce or HubSpot”

Things to consider

  • The role may require adjusting work hours to align with U.S. time zones.
    — “Work hours may be adjusted to match the business hours of the assigned territory”
  • While the position is remote, it supports U.S. business operations and may have limited international exposure.
    — “This position supports business operations within the United States”

How to stand out

  • Emphasize experience with outbound calling and lead qualification in your resume and interviews.
    — “Experience with outbound phone engagement preferred, including high-volume activity”
  • Showcase your ability to meet performance targets and maintain CRM accuracy.
    — “Meet or exceed weekly and monthly performance targets for outreach and meetings”
  • Highlight your understanding of cybersecurity trends and how they align with customer needs.
    — “Stay informed on cybersecurity trends, solutions, and market developments”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • generating and nurturing high-quality Sales Accepted Leads (SALs)
  • scheduling meetings for the sales team
  • meeting performance targets
Typical background
experience in sales developmentbackground in cybersecurity

Skills & requirements

Required

Lead GenerationLead QualificationPipeline DevelopmentSales Team CollaborationCRM UsageCybersecurity Knowledge

Preferred

Cybersecurity Solutions

Stack & domain

Sales DevelopmentLead GenerationLead QualificationPipeline DevelopmentSales Team CollaborationCRM ToolsCybersecurity SolutionsVerbal CommunicationWritten CommunicationProspectingQualificationMeeting-settingOutbound Phone EngagementHigh-volume ActivitySales AcumenPerformance OrientationSelf-motivatedProactiveGoal-orientedCollaborativeCybersecuritySales

About the role

Original posting from Sonicwall via Greenhouse

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. 

For more information, visit www.sonicwall.com or follow us on X, LinkedIn, Facebook, and Instagram. 

Role Overview

As a Sales Development Representative (SDR), you will play a key role in driving revenue growth by generating and nurturing high-quality Sales Accepted Leads (SALs). In this role, you will identify and engage prospective and existing customers, qualify opportunities, and schedule meetings for the sales team. This is an excellent opportunity to contribute to a mission-driven organization while building your career in the fast-paced cybersecurity industry.

This position supports business operations within the United States and may be aligned to a U.S. territory across Eastern, Central, Mountain, or Pacific time zones. Work hours may be adjusted to match the business hours of the assigned territory.

Key Responsibilities

Lead Generation

Identify, research, and target potential clients across designated industries and organizations

Engage prospects through multiple channels, including phone, email, and social platforms

Lead Qualification

Conduct initial outreach and assess prospects based on defined qualification criteria (company size, needs, budget, timeline, etc.)

Understand customer challenges and determine alignment with cybersecurity solutions

Pipeline Development

Partner with sales and marketing teams to maintain a consistent flow of qualified leads

Maintain accurate and timely updates in CRM systems for leads and opportunities

Sales Team Collaboration

Schedule qualified meetings and product demonstrations for sales representatives

Provide context and insights to ensure effective lead handoff and follow-up

Revenue Contribution

Meet or exceed weekly and monthly performance targets for outreach and meetings

Generate high-quality opportunities that contribute to revenue growth

Continuous Learning

Stay informed on cybersecurity trends, solutions, and market developments

Participate in ongoing training to strengthen sales skills and performance

Qualifications & Experience

2–4 years of experience in sales development, lead generation, or similar roles (preferably within cybersecurity, technology, or B2B environments)

Communication Skills

Strong verbal and written communication abilities

Comfortable explaining complex concepts to business audiences

Sales Acumen

Understanding of prospecting, qualification, and meeting-setting within a sales cycle

Experience with outbound phone engagement preferred, including high-volume activity (up to ~75 calls per day)

Technical Familiarity

Experience using CRM tools such as Salesforce or HubSpot

Exposure to cybersecurity solutions is a plus, but not required

Performance Orientation

Demonstrated ability to meet or exceed activity and pipeline metrics

Personal Attributes

Self-motivated, proactive, and goal-oriented

Collaborative team player capable of working cross-functionally

Education

Bachelor’s degree in business, Marketing, Communications, or related field, or equivalent practical experience

#LI-Remote

#LI-Costarica

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SonicWall is an equal opportunity employer.  

We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.

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Source: Sonicwall careers (Greenhouse)

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