Sales Representative

Tennessee Title Loans, Inc
Knoxville, TN
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in customer service or sales and are comfortable with financial conversations.

Best fit for

  • Candidates with prior customer service or sales experience and comfort in financial discussions
    — “Customer service, sales, or collections experience”
  • Individuals who can thrive in a structured, goal-driven environment with coaching
    — “structured training and ongoing coaching”
  • People who are fluent in Spanish and can engage with a diverse customer base
    — “Fluent in English and Spanish a plus”

Things to consider

  • Must be available to work 40 hours per week, including Saturdays, with no flexibility implied
    — “Must be able to work 40 hours per week, including Saturdays.”
  • Requires personal transportation and a valid driver’s license for daily operations
    — “Reliable form of personal transportation and valid Driver’s License”

How to stand out

  • Highlight your ability to stay positive and handle rejection in your interview responses
    — “Stay positive and engaged, even when customers hesitate or say no”
  • Demonstrate your experience in asking follow-up questions during customer interactions
    — “Ask follow-up questions instead of ending conversations”
  • Emphasize your capacity to build confidence through coaching and practice in your resume
    — “Build confidence quickly through practice and coaching”
  • Showcase your adaptability and quick learning in your application materials
    — “Ability to learn quickly and adapt”
Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • handled inbound and outbound conversations
  • asked follow-up questions
  • overcame objections
  • built customer confidence
Typical background
customer servicesales

Skills & requirements

Required

SalesCustomer InteractionFinancial ConversationsPerformance-driven

Preferred

Collections ExperienceSpanish

Stack & domain

SalesCustomer ServiceFinancial ConversationsOutbound CallsInbound CallsDecision-makingCustomer NeedsFinancial SolutionsPerformance-drivenStructured TrainingCoachingGoal-driven EnvironmentCommunicationProblem-solvingAdaptabilityResilienceConfidencePositive AttitudeEngagementFeedbackMotivationTeamwork

About the role

Original posting from Tennessee Title Loans, Inc via Greenhouse

Looking for a role where you can grow fast and develop real-world skills? In this position, you’ll work directly with customers—asking the right questions, overcoming objections, and guiding them through decisions, including financial conversations.

If you thrive in a fast-paced environment, are open to feedback and coaching, and can stay motivated even when you hear “no,” this role offers a strong opportunity to build confidence, resilience, and a solid foundation in sales.

Job Scope

This is a customer-facing, performance-driven role where you will work directly with customers to understand their needs and guide them through financial solutions.

You will handle both inbound and outbound conversations, ask follow-up questions, and help customers make decisions—including conversations about money.

This role requires someone who is comfortable:

asking direct questions

handling hesitation or rejection

making outbound calls

staying engaged in conversations that may feel uncomfortable at times

What Success Looks Like

Successful team members:

Stay positive and engaged, even when customers hesitate or say no

  • Ask follow-up questions instead of ending conversations
  • Build confidence quickly through practice and coaching
  • Take feedback and apply it immediately
  • Perform consistently in a structured, goal-driven environment

Why Work With Us

Start your career with an industry leader where you will receive structured training and ongoing coaching.

Fast-track advancement opportunities

  • Team environment focused on your success
  • Competitive compensation with bonus potential

Benefits

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$13.25 - $14.15/hr.

Monthly bonus potential

Preferred Experience

Customer service, sales, or collections experience

  • Comfortable speaking with customers over the phone and in person
  • Strong communication skills
  • Ability to learn quickly and adapt

Minimum Requirements

High School Diploma or equivalent

Must be able to work 40 hours per week, including Saturdays.

Satisfactory completion of pre-employment screenings

Reliable form of personal transportation and valid Driver’s License

Fluent in English and Spanish a plus

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Tennessee Title Loans, Inc careers (Greenhouse)

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