Best suited to seasoned agency professionals with a focus on strategic client leadership and financial oversight, working in experiential marketing and brand experience environments.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from NVE Experience Agency via Greenhouse
NVE Experience Agency (NVE) is a leading independent creative marketing agency specializing in brand experience. Founded on the principle that ‘The Right Moment Will Transform Someone Forever,’ NVE is on a mission to transform the industry through the power of strategic, craft-led experiences that are rooted in culture. With a global network and hubs in LA, NY, and London, NVE partners with some of the world's most iconic brands to help them build deeper, more meaningful relationships with their customers. The agency offers a suite of integrated capabilities, including Marketing Strategy, Experiential Marketing, Event Production, Content, and Communications. For more information, visit ExperienceNVE.com and follow NVE on Instagram and LinkedIn.
Summary of Position:
At NVE, Client Services exists to drive growth for our clients, our business, and our teams through exceptional partnership, thoughtful counsel and the delivery of premium brand experiences.
In this role, the Senior Account Director contributes by leading teams and driving business leadership - shaping client partnerships, guiding teams, and aligning experiential strategy with long-term business growth.
We are seeking a Senior Account Director to serve as an enterprise-level business leaders across key anchor and high-growth accounts. This role focuses on business leadership with full accountability for portfolio performance, strategic direction, client retention and long-term growth.
The Senior Account Director drives forward planning, shapes how work is architected across teams, and aligns client ambition with agency growth strategy. This individual serves as a trusted advisor to senior client and IAT stakeholders while guiding the agency’s largest (Tier 1+) programs and ensuring strong portfolio performance, profitability and long-term account growth.
Role Priorities:
Business Leadership: Owns the strategic and financial performance of anchor and high-growth accounts, driving year-over-year revenue growth, portfolio forecasting, and long-term business planning.
Strategic Stewardship: Shapes the client’s long-term experiential and brand vision, challenging thinking and unlocking new opportunities across workstreams.
Senior Client Leadership: Owns senior client and IAT relationships, serving as a trusted strategic advisor and primary point of view for senior stakeholders.
Portfolio & Retainer Ownership: Leads the agency’s largest (Tier 1+) projects, retainers, and portfolios, driving forward planning, performance tracking, and strong cross-functional alignment across teams.
Financial Foresight: Leads financial stewardship across assigned portfolio, including revenue targets, profitability, forecasting accuracy, and operational efficiency.
Team Architecture & Mentorship: Shapes how work is structured across teams, mentors Account Directors and AADs, and develops next-generation leaders within the agency.
New Business & Growth: Act as pitch captain and leads higher-tier level RFPs while driving organic expansion strategies and proactive opportunity identification across assigned portfolios.
Onsite Leadership Presence: Maintains agency leadership presence onsite during high-visibility programs, protecting key relationships and ensuring strategic alignment during live execution.
Job Responsibilities:
Business Leadership & Growth
Own the overall business health and performance of assigned anchor and high-growth accounts.
Drive year-over-year revenue growth, profitability, and long-term portfolio expansion.
Lead forward business planning aligned to both client objectives and agency growth goals.
Identify, prioritize, and convert organic growth opportunities across workstreams and retainers.
Contribute to agency-level forecasting, financial planning, and strategic decision-making.
Client Strategy & Counsel
Serve as a business lead across assigned portfolios.
Develop and guide long-term experiential roadmaps aligned to client business objectives.
Challenge client thinking and elevate strategic conversations beyond project execution.
Lead RFP strategy and senior-level pitch delivery.
Ensure deliverables align to measurable business outcomes and long-term brand impact.
Account & Team Leadership
Lead and mentor Account Directors, AADs, and broader account teams.
Shape how work is structured across teams to support excellence, scalability, and financial health.
Coach senior team members in strategic thinking, financial stewardship, and executive presence.
Drive cross-functional alignment across Strategy, Creative, Production, and Content.
Promote innovation, capability advancement, and leadership development across teams.
Portfolio & Financial Oversight
Maintain visibility across multiple concurrent programs and retainers within the assigned portfolio.
Ensure scope integrity, profitability, and operational efficiency.
Oversee accurate forecasting, revenue tracking, and margin performance.
Drive accountability for financial discipline and resourcing alignment across teams.
Qualifications:
10+ years of experience in account leadership, experiential marketing, or integrated agency environments.
Demonstrated success leading anchor and high-growth client portfolios with full accountability for revenue, profitability, and long-term business performance.
Proven track record of driving year-over-year account growth and expanding portfolio scope through strategic upsell and new business development.
Experience leading largest (Tier 1+) scopes and multi-million-dollar experiential programs
Strong financial foresight, including portfolio forecasting, revenue planning, margin management, and operational discipline.
Executive presence with the ability to advise senior client and IAT stakeholders confidently and strategically.
Strategic business leader capable of shaping long-term client vision while aligning it to agency growth objectives.
Proven leader of leaders, with experience mentoring Account Directors and building high-performing, scalable teams.
Accountable for client retention, portfolio profitability, and strategic delivery across multiple workstreams.
Decisive, solutions-oriented leader with strong financial and operational judgment.
Demonstrated ability to align brand ambition with culturally relevant experiential strategies that drive measurable business impact.
Requirements:
Must be able to remain in a stationary position 50% or more of the time
Location: We are a hybrid company with hub locations in Los Angeles and New York City. The ideal candidate is located in Los Angeles or New York City.
Diversity, Equity, Inclusion and Belonging:
At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve.
Perks & Benefits:
Health & Wellness Benefits
401k Match
Communication Stipend
Paid Company holidays & PTO Package
Company get togethers & retreats
Paid Parental Leave
Flexible WFH policy
Salary Estimation: [$135,000.00-$170,000.00 per year]
This is an Exempt full-time role. NVE intends to provide a competitive total compensation package which includes a variety of incentives, benefits, growth and developmental opportunities. There are many factors to the presented salary range, including but not limited to - location, departmental budgets, certifications, and overall job-related qualifications.
Employment eligibility verification is required for this role. In certain states, NVE participates in the E-Verify program in accordance with local regulations.
Applicable states: Utah, Arizona, Louisiana, Mississippi, Tennessee, Alabama, Georgia, North Carolina, South Carolina, and Florida.