Senior Account Manager

Inizio Evoke
London, United Kingdom
Career-pivot friendly

Who this role is best for

Aimed at mid-to-senior level professionals in healthcare policy and public affairs who thrive in international, dynamic environments.

Best fit for

  • Candidates with international health policy experience and a track record in client relationship management
    — “Experience managing client relationships and delivering high-quality work in a fast-paced environment”
  • Individuals who have worked on global health policy projects and have strong analytical and communication skills
    — “Knowledge of international health policy and stakeholder landscapes”
  • Professionals with a background in global public health or international relations and a curiosity for diverse health challenges
    — “You have a passion for global health policy, politics and public affairs, having studied international relations or global public health and worked on regional or international projects in a health policy team”

Things to consider

  • The role demands managing multiple projects simultaneously with high attention to detail
    — “the ability to manage multiple priorities simultaneously while maintaining high attention to detail”
  • Candidates must be prepared to contribute to internal initiatives like diversity and wellbeing programs
    — “Contributing to internal initiatives including diversity, equity and inclusion, wellbeing, knowledge sharing and learning programmes”

How to stand out

  • Highlight your experience with global health policy research and stakeholder engagement in your resume
    — “Supporting global policy landscaping, policy and public affairs strategy and engagement”
  • Showcase your ability to synthesize complex policy data into actionable recommendations
    — “the ability to synthesise complex information into clear recommendations”
  • Emphasize your track record in coordinating international events and client deliverables
    — “Coordinating meetings, workshops, events and stakeholder engagement activities across international programmes”
  • Demonstrate your proactive approach to policy monitoring and internal collaboration
    — “Keeping abreast of all major policy and political developments through news and political feed monitoring and proactively sharing them with the wider team”
  • Position yourself as a strategic contributor with a focus on account growth and business development
    — “Finding opportunities for organic account growth and making recommendations to senior colleagues”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managing client projects
  • coordinating stakeholder engagement activities
  • developing high-quality client materials
Typical background
healthcare policypublic affairscommunications

Skills & requirements

Required

Health PolicyPublic AffairsProject ManagementClient Relationship Management

Preferred

International Health PolicyAdvocacy Coalition Building

Stack & domain

Healthcare PolicyPublic AffairsCommunicationsResearchAnalytical SkillsWritten CommunicationProject ManagementClient Relationship ManagementCuriosityAttention To DetailTeamworkHealthcarePolicy

About the role

Original posting from Inizio Evoke

Senior Account Manager – International.

About Incisive Health

Incisive Health is an award-winning healthcare policy, public affairs and communications consultancy operating across the UK, Europe and International markets. We design and deliver programmes that shape policy, influence decision-making and, ultimately, improve the lives of people living with different conditions. Our work supports clients to navigate complex policy environments and achieve meaningful change for populations worldwide.

We are part of Inizio, a global partner to the life sciences industry. Inizio brings together over 10,000 experts across clinical development and commercialisation, supporting many of the world’s leading life sciences organisations. Together, we help organisations accelerate the journey from innovation to patient access – anticipating challenges, reducing barriers and ensuring that life-changing treatments reach the people who need them most.

The International health policy team works with global and regional healthcare organisations to support global policy landscaping, policy and public affairs strategy and engagement, policy research and report writing, advocacy coalition building and policy capability development. We deliver the results that matter for our clients and – ultimately – for the patients they serve.

About you

You have a passion for global health policy, politics and public affairs, having studied international relations or global public health and worked on regional or international projects in a health policy team. You are curious about the issues and forces that drive health policy change across the world and like learning about new diseases in different geographies. You will bring:

Experience in healthcare policy, public affairs or communications, ideally within a consultancy, agency, healthcare organisation or related environment

Knowledge of international health policy and stakeholder landscapes

Strong research, analytical and written communication skills, with the ability to synthesise complex information into clear recommendations

Excellent project management and organisational skills, with the ability to manage multiple priorities simultaneously while maintaining high attention to detail

Experience managing client relationships and delivering high-quality work in a fast-paced environment

What’s the job?

As a Senior Account Manager, you will be an essential part of a team working with clients across a wide range of issues and challenges. Our clients are diverse, ranging from global health organisations to global pharmaceutical companies, but they are united by the shared aim of improving the lives of patients and populations around the world. 

The broad scope of our clients’ interests means that no two days are the same – from day one you will be hands-on in helping to deliver a wide range of projects, involving anything from organising a side event at the World Health Summit, to supporting a global healthcare company develop their strategy to reduce inequalities in treatment access.

You will be responsible for:

Client delivery & account management

Managing the day-to-day operations of client projects on your accounts, ensuring work is delivered on time, on budget and to a consistently high standard across multiple concurrent programmes

Coordinating meetings, workshops, events and stakeholder engagement activities across international programmes

Driving the development and review of high-quality client materials, including briefings, reports, stakeholder maps, policy analyses, messaging documents and engagement materials

Building strong working relationships with clients and serving as a trusted day-to-day point of contact

Policy insight & strategic support

Keeping abreast of all major policy and political developments through news and political feed monitoring and proactively sharing them with the wider team

Providing rapid alerts to internal teams and clients about monitoring items of interest, and coordinating with junior members of the team to do so

Supporting the development of policy, public affairs and advocacy strategies, including stakeholder engagement plans and narrative development

Business development & growth

Supporting the development of materials for new business purposes, through research, insight generation, proposal development and pitch participation

Finding opportunities for organic account growth and making recommendations to senior colleagues

Supporting networking and relationship-building activities to generate market intelligence and business opportunities

Team & culture contribution

Contributing to internal initiatives including diversity, equity and inclusion, wellbeing, knowledge sharing and learning programmes

Acting as a positive role model within the team, supporting a collaborative, inclusive and high-performing culture

Delegating effectively to junior colleagues, providing oversight, coaching and quality assurance

Taking ownership of your professional development and actively seeking opportunities to broaden your expertise

Development & progression

We are committed to helping our people grow as quickly and as far as their ambition takes them.

You will benefit from:

Structured training programmes and a personal development budget

Regular learning opportunities from internal and external experts

Close mentorship from senior colleagues with extensive experience across UK and global health policy

Opportunities to take increasing ownership of client relationships and strategic programmes

Exposure to a diverse portfolio of clients, therapeutic areas and healthcare systems

Our inclusive and supportive culture prioritises wellbeing, with access to peer networks, DEI initiatives and mental health support.

What is it like to work at Incisive Health?

At Incisive Health, we pride ourselves on a culture that supports team wellbeing and business excellence. We are mindful to create a work environment that supports colleagues' home and their professional lives – with supportive paternity and maternity packages and respectful working hours practices. We have a dynamic working policy that enables colleagues more flexibility about when and where they work, with collaboration days where we bring everyone to the office to allow joint working, thinking, and socialising.

Benefits

Generous annual leave

Contributory pension scheme

Enhanced parental leave

Life insurance

Employee Assistance Programme

Hybrid working policy

Health and wellbeing benefits

Learning and development platforms

Discretionary bonus scheme

Community and volunteering initiatives

Cycle to work scheme

We are an equal opportunity employer and are committed to creating an inclusive workplace for all.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Source: Inizio Evoke careers

Similar roles

More roles at Inizio Evoke