Senior Manager of Account Management (New Verticals)

Flex
New York +1 more
HybridCareer-pivot friendly

Who this role is best for

Geared toward strategic operators with FinTech/SaaS partnership experience comfortable with cross-functional leadership and high-impact enterprise relationship management.

Best fit for

  • Candidates with 6-8 years of experience in launching and scaling enterprise partnerships in FinTech or SaaS
    — “6-8+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales”
  • Individuals who have demonstrated success in managing high-value client relationships and delivering measurable results
    — “Demonstrated success launching and scaling strategic partnerships or managing high-value strategic client relationships.”
  • Professionals who can thrive in fast-paced, dynamic environments and manage multiple high-stakes projects simultaneously
    — “Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach.”

Things to consider

  • Hybrid work requires 2-3 days per week in local offices for Tier 1 locations like New York and San Francisco
    — “Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices.”
  • Compensation is market-based and adjusted for geographic location, which may affect salary expectations
    — “your starting pay will be adjusted to align with the market conditions of your specific geographic zone.”

How to stand out

  • Highlight experience with joint business planning and financial modeling in partnership launches
    — “Lead the creation of joint business plans, financial modeling, and growth initiatives”
  • Emphasize track record in resolving issues and aligning stakeholders for measurable wins
    — “drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins”
  • Demonstrate ability to design and oversee partnership GTM efforts with cross-functional teams
    — “Design and oversee partnership GTM efforts working closely with product, sales and marketing teams”
  • Showcase experience with AI tools in account planning or customer communication
    — “Experience leveraging AI tools to improve account planning, customer communications, and portfolio management at scale”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • high-impact enterprise partnerships
  • measurable results
  • strategic partnerships
Typical background
enterprise salesbusiness developmentinvestment banking

Skills & requirements

Required

Partnership DevelopmentCross-functional CollaborationFinancial ModelingOperating RhythmPartner OperationsData-driven InsightsStrategic Decision-making

Preferred

FintechSaasInvestment BankingStrategy Consulting

Stack & domain

FintechSaas Business DevelopmentStrategic PartnershipsEnterprise SalesInvestment BankingTop-tier Strategy ConsultingFinancial ModelingGrowth InitiativesOperating RhythmCross-functional CollaborationStakeholder AlignmentData-driven InsightsPartnership GTM EffortsLeadershipTeamworkCommunicationNegotiationPresentationProblem-solvingStrategic ThinkingEnterprise PartnershipsAccount ManagementPayment LayerFinancial Obligations

About the role

Original posting from Flex via Greenhouse

Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.

That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.

About the Role

Flex is seeking an ambitious, results-driven Senior Manager of Account Management to launch, manage, and retain and grow high-impact enterprise partnerships. This role is ideal for a driven strategic operator with a proven record of delivering measurable results through partnership growth. You'll play a critical role in developing and executing partnership strategies that directly impact Flex’s bottom line. This position offers a hybrid work environment with the flexibility to work remotely.

What you’ll do

Partnership Development & Launch

Partner with cross-functional teams to lead to launch of new strategic partnerships aligned with Flex’s growth objectives

Lead the creation of joint business plans, financial modeling, and growth initiatives

Define, implement and run winning operating rhythm to maximize value 

Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Growth & Operations:

Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration across the organization

Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins

Own day-to-day partner operations, ensuring smooth execution and communications

Drive monthly and quarterly partnership business reviews

Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability

Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 

Strategy 

Develop and implement processes and frameworks to manage partnerships efficiently.

Align partnership initiatives with Flex’s broader strategic objectives.

Provide insights and strategic recommendations to continuously enhance partnership value. 

Key Qualifications:

6-8+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales, investment banking, or top-tier strategy consulting roles

Demonstrated success launching and scaling strategic partnerships or managing high-value strategic client relationships.

Exceptional skills in relationship-building, cross-functional collaboration, stakeholder alignment, and execution.

Strong analytical capabilities, with experience leveraging data-driven insights to inform strategic decisions.

Excellent communication, negotiation, and presentation abilities, capable of influencing at senior levels.

Highly organized, detail-oriented, and capable of managing multiple high-stakes projects simultaneously.

Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach.

Experience leveraging AI tools to improve account planning, customer communications, and portfolio management at scale

Self-driven with an ownership mindset, committed to delivering measurable impact.

Bachelor’s degree required.

Compensation

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

Tier 1 (NYC/Bay Area)$200,000—$255,000 USDTier 3 (Salt Lake City)$170,000—$215,000 USDLife at Flex

Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.

Offices

Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.

Benefits

View our benefits and more at getflex.com/careers.

Source: Flex careers (Greenhouse)

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