Solutions Engineer

Viktor
Dublin +1 more
On-site

Who this role is best for

Candidates with hands-on technical implementation experience in AI or API-driven companies will find this role's emphasis on building real customer solutions and early team ownership compelling. The role's collaboration with Account Executives and focus on high-potential deals suggests a preference for proactive, customer-facing technical professionals.

Best fit for

  • Candidates with experience building integrations and agent workflows for enterprise clients
    — “You build real things for customers: scripts, integrations and agent workflows.”
  • Individuals who have run POCs and technical evaluations with measurable outcomes
    — “You've run POCs or technical evaluations to a clear outcome.”
  • Professionals who can translate complex technical concepts into simple explanations for non-technical stakeholders
    — “You explain technical and security topics plainly to non-technical buyers.”

Things to consider

  • The role requires taking ownership of technical support during onboarding, not just executing tasks.
    — “Be the first technical touch when bigger teams start onboarding, in place of our engineers.”
  • The team is in an early stage, and the role involves shaping the scope of enterprise motion.
    — “The scope is still being shaped, and the enterprise motion is new.”

How to stand out

  • Highlight your experience with AI agents and LLM APIs in your resume and interview answers.
    — “You build with AI agents and LLM APIs, hands on.”
  • Showcase your ability to build reusable demos and solutions for enterprise clients.
    — “Build bespoke demos and use cases for the deals that matter most.”
  • Emphasize your track record of running POCs to clear decisions, not just initial setup.
    — “Run POCs with agreed success criteria through to a decision.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful POCs
  • reusable demo builds
  • growing answer bank
Typical background
2+ years as a Solutions Engineerexperience with AI and LLM APIs

Skills & requirements

Required

Solutions EngineeringTechnical Sales SupportProduct DemosPOC ManagementIntegration And Security Knowledge

Preferred

AI And LLM ApisEnterprise Software

Stack & domain

CommunicationProblem SolvingSolutions EngineeringSales

About the role

Original posting from Viktor via Ashby

ABOUT VIKTOR

Viktor is the AI employee that lives in Slack and Microsoft Teams, connects to thousands of tools, and does the work: reports, dashboards, code, campaigns. Our mission is to give every company an AI employee.

The team is small. The scope is not.

THE SHORT VERSION

You're a technical partner to our Account Executives on their highest-potential deals. You support discovery, build bespoke demos and use cases, run POCs with clear success criteria, and are the first technical touch when bigger teams start onboarding.

You join our new Solutions Engineering team in Dublin, Warsaw or New York and report to our Solutions Engineering Lead. Until the Lead is in seat, you report to Robbie O'Connor, our Chief Revenue Officer.

WHAT'S ACTUALLY GOING ON HERE

Enterprise and high-potential Inside Sales deals need hands-on technical help: bespoke demos, POCs, and answers on integrations and security. Today that pulls engineers off product work.

Accounts and the sales number belong to the AEs, the support queue to User Operations, and product engineering to our engineers.

THE HARD PART

We'll be honest: the scope is still being shaped, and the enterprise motion is new.

WHAT YOU'LL ACTUALLY DO

  • Support AEs in discovery on high-potential deals.
  • Build bespoke demos and use cases for the deals that matter most.
  • Run POCs with agreed success criteria through to a decision.
  • Be the first technical touch when bigger teams start onboarding, in place of our engineers.
  • Answer integration and security questions, and add what you learn to our answer bank.

HOW YOU'LL KNOW IT'S WORKING

By day 90:

  • You've supported live deals with demo builds the team can reuse.
  • At least one POC has run to a decision against agreed success criteria.
  • Our security and integration answer bank has grown with what you've learned.

WHO YOU ARE

  • 2+ years as a Solutions Engineer, solutions or implementation engineer, forward-deployed engineer or technical CSM at a PLG, API or AI company.
  • You build real things for customers: scripts, integrations and agent workflows.
  • You've run POCs or technical evaluations to a clear outcome.
  • You explain technical and security topics plainly to non-technical buyers.
  • You build with AI agents and LLM APIs, hands on.

PROBABLY NOT A FIT IF

  • You demo, but you don't build.
  • You'd promise a feature, a roadmap date or a compliance date to win a deal.

WHY THIS ROLE IS DIFFERENT

You take an early seat on a new Solutions Engineering team, building with a product that changes weekly. As the team grows across Europe and the US, the path leads to senior Solutions Engineer or lead.

HOW WE WORK

Small team, high trust, low process. Decisions are made by owners, not committees. You will ship your first week. You will talk to users your first day.

We don't do alignment meetings or stakeholder syncs. We build things, see if they work, and iterate.

WHY VIKTOR

We're one of the fastest-growing companies in the world. The product works. The market is pulling.

This is a rare window: everyone here owns something real. Not a task. A surface of the company that customers depend on.

That doesn't last forever. Right now, it's still true.

COMPENSATION

Top-of-the-market salary and the kind of ownership that only exists at this stage.

The best work happens when you're in the room. Munich, New York, Dublin, and Warsaw. Remote for some roles.

Source: Viktor careers (Ashby)

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