Strategic Project Lead (SPL), Delivery Ops

Mecka
New York +1 more
Hybrid

Who this role is best for

Geared toward experienced program managers comfortable with cross-functional coordination and data-driven delivery, with a focus on robotics and AI domains and locations in New York and Toronto GTA.

Best fit for

  • Candidates with a background in managing complex, customer-facing programs to fixed deadlines
    — “A record of owning complex, customer-facing programs to fixed deadlines.”
  • Individuals who can align internal teams and resolve blockers efficiently
    — “Keep internal project teams aligned to one plan and clear blockers between them.”
  • Professionals with a strong grasp of data operations and the ability to validate delivery metrics independently
    — “Comfortable with data: spreadsheets and basic queries to check delivery numbers yourself.”

Things to consider

  • The role demands a high level of customer coordination and regular communication
    — “Run the weekly cadence with customer teams: delivery status, feedback, issue resolution, and upcoming orders.”
  • Expect to take ownership of entire programs and deliver them on time and to spec
    — “You will be accountable for every program landing on time, to spec, and with a customer who wants to buy more.”

How to stand out

  • Highlight your ability to build repeatable delivery processes and frameworks
    — “Build the delivery playbook (cadences, templates, escalation paths) so each new program starts faster than the last.”
  • Emphasize your experience managing large-scale data programs or projects
    — “Our customers are frontier robotics labs running large, multi-month data programs.”
  • Showcase your ability to translate ambiguous customer requests into clear delivery plans
    — “Structured thinking: you turn ambiguous asks into clear plans and give leadership a clear call on trade-offs.”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • owning delivery for strategic customer programs
  • running weekly cadence with customer teams
  • keeping internal project teams aligned
  • building the delivery playbook
Typical background
5+ years in management consulting, project or program leadership, client services, or operations leadership

Skills & requirements

Required

Program OwnershipCustomer CoordinationCross-functional DeliveryScopingPlaybook DevelopmentStructured ThinkingComfortable With Data

Preferred

AI, Robotics, Or Data-services Customer ExperienceExperience Scaling Delivery Through External Vendors Or Partners

Stack & domain

Management ConsultingProject Or Program LeadershipClient ServicesOperations LeadershipStructured ThinkingData AnalysisSpreadsheet SkillsCustomer CoordinationCross-functional DeliveryScopingPlaybook DevelopmentRoboticsEmbodied AIData CaptureData LabelingHardware-enabled WorkflowsAI LabsRobotics CompaniesHumanoid And Embodied AI Systems

About the role

Original posting from Mecka via Ashby

ABOUT MECKA AI

Mecka AI is building the data infrastructure layer for robotics and embodied AI.

We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and embodied AI systems.

We work closely with frontier robotics teams to bridge real-world data, simulation, learning-based systems, and deployed hardware.

About Delivery Ops

Delivery Ops turns raw captures into datasets customers can train on. We pull and filter episodes against each customer's spec, run every ship gate (quality, privacy, exclusivity, labels), package and ship the data, and report on what was delivered. As volumes grow into hundreds of thousands of hours per program, the team also owns showing the field what this data looks like and why it matters.

About the role

Our customers are frontier robotics labs running large, multi-month data programs. You will be their single point of contact for delivery, and the person internally who keeps capture, QA, labeling, and engineering moving to one plan for each program. You will be accountable for every program landing on time, to spec, and with a customer who wants to buy more.

What you'll do

Program ownership

Own delivery for strategic customer programs end to end, from order to final batch, including targets, timelines, and risks.

Customer coordination

Run the weekly cadence with customer teams: delivery status, feedback, issue resolution, and upcoming orders.

Cross-functional delivery

Keep internal project teams aligned to one plan and clear blockers between them.

Scoping

Work with commercial and finance teams to scope new orders and expansions, grounded in what we can actually deliver.

Playbook

Build the delivery playbook (cadences, templates, escalation paths) so each new program starts faster than the last.

What you bring

  • 5+ years in management consulting, project or program leadership, client services, or operations leadership.
  • A record of owning complex, customer-facing programs to fixed deadlines.
  • Structured thinking: you turn ambiguous asks into clear plans and give leadership a clear call on trade-offs.
  • Comfortable with data: spreadsheets and basic queries to check delivery numbers yourself.

Even better if you have

  • Experience with AI, robotics, or data-services customers.
  • Experience scaling delivery through external vendors or partners.

If you don't check every box above but believe you can do the job, we encourage you to apply — we're looking for capability and trajectory, not a perfect checklist match.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, we will partner with you to meet your needs.

We may use AI-assisted tools to help evaluate applications against the requirements of this role. These tools support our recruiting team in identifying qualified candidates but do not replace human judgment or limit which applications may be reviewed or considered.

Source: Mecka careers (Ashby)

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