Technical Sales Solutions Specialist

Formlabs
Milwaukee, WI
On-site

Who this role is best for

A natural match if you have experience in technical sales and a background in STEM.

Best fit for

  • Candidates with a STEM background and experience in technical sales or client-facing roles
    — “Bachelor's degree or equivalent in a STEM-related field”
  • Individuals who are comfortable with a hybrid work model and on-site client engagement
    — “Hybrid work - 60% in-office (3 days)”
  • People who enjoy solving real-world problems and developing tailored solutions for clients
    — “developing unique solutions to real-world problems”

Things to consider

  • The role involves regular travel for trade shows and customer events
    — “Represent Formlabs at trade shows and onsite customer events”

How to stand out

  • Highlight your ability to consult and solve complex technical challenges for clients
    — “Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology”
  • Emphasize your experience in identifying and closing sales opportunities
    — “Opportunity to qualify & close high-potential inbound sales leads”
  • Showcase your customer-centric approach and ability to build long-term relationships
    — “A relationship builder who is customer focused and results-oriented”
  • Demonstrate your adaptability and capacity to learn from rejection
    — “Have the ability to handle rejection, learn, and adapt”
  • Demonstrate hands-on experience with additive manufacturing or similar technologies
    — “Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • identify sales leads
  • represent Formlabs at trade shows
  • coordinate regular touch points with customers
Typical background
technical salesproduct management

Skills & requirements

Required

Technical SalesAdditive ManufacturingCustomer ConsultationProduct Training

Preferred

STEM BackgroundCustomer Relationship Management

Stack & domain

Customer FocusedResults-orientedTeam Environment

About the role

Original posting from Formlabs

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they’re excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Representative on-site in Milwaukee! 

Watch this video to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer, Nick Graham.

Watch this video to learn more about Sydney Fenner's experience on the Technical Sales Team.

In this role you will:

Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach

Identify sales leads and follow up on inbound sales inquiries by phone and email

Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction

Coordinate regular touch points with customers to better understand their needs and align results to sales growth

Represent Formlabs at trade shows and onsite customer events

Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results

Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You:

Bachelor's degree or equivalent in a STEM-related field

0-5 years full-time work experience

Naturally curious and passionate about a wide variety of topics, especially technology

A relationship builder who is customer focused and results-oriented

Able to work independently but enjoy and thrive in a team environment

Able to effectively communicate with customers via phone, video & email

Have the ability to handle rejection, learn, and adapt

What do we offer?

Competitive salary and sales commission system

Opportunity to qualify & close high-potential inbound sales leads

Ownership in a cutting edge tech company

Extensive, continuous sales and technical training 

Industry leading products that you can stand behind

Fast paced and meaningful work

A unique and exciting office environment 

Hybrid work - 60% in-office (3 days)

Comprehensive healthcare coverage (Medical, Dental, Vision)

Tenure-based paid Sabbatical Leave (up to 6 weeks)

Flexible Out of Office Plan – Take time when you need it

Healthy on-site lunches, snacks, beverages, & treats

Many opt-in culture events across our diverse community

And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply.  Help us build an inclusive community that will change the face of 3D printing.

Compensation:

Equity is a big part of the compensation package at Formlabs - every employee receives equity because everyone contributes to building the company. We have a lot of confidence in the products we’re building and the impact we’re making, and you should too.

This role also has an On-Target Earnings (listed below) which includes a base salary and an uncapped performance-based monthly bonus. The base/bonus split will depend on what level you are hired into, and your level will be determined by your skills, qualifications, experience and expected impact on the organization.

In addition, this is a salaried role, so you will always be paid your base salary on the assumed 40 hours per week as a full-time employee. However, you are also overtime eligible, meaning you will be compensated at time and a half for any additional hours worked over a 40 hour work week. Overtime must be approved by the manager in advance.

The annual pay range for this role is:$92,000—$105,000 USD

Source: Formlabs careers

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