Temporary Parts Advisor

Lookers
Wimbledon, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

Experienced Parts Advisors with a focus on customer service and administrative efficiency will find this temporary role in the automotive retail industry a good fit, particularly in a UK-based team with a structured work arrangement.

Best fit for

  • Experienced Parts Advisors with a focus on customer service and administrative efficiency
    — “You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor.”
  • Candidates who thrive in a collaborative team environment and enjoy building relationships
    — “Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.”
  • Individuals with a strong attention to detail and ability to process orders efficiently
    — “ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day.”

Things to consider

  • The role requires a 12-week temporary commitment with a 6-month probation period.
    — “12 weeks cover”
  • Candidates must be prepared for a structured work schedule with weekend rota requirements.
    — “Monday to Friday 8am to 5.30pm, Saturdays 8am to 12.30pm on a rota basis”
  • The position involves employment checks, including credit history and criminal record.
    — “verifying your recent employment, address, credit history and a standard criminal record check.”

How to stand out

  • Highlight experience managing customer expectations and resolving stock discrepancies.
    — “manage our customer’s expectations”
  • Emphasize your ability to process orders efficiently and meet daily goals.
    — “all orders are processed on the same day”
  • Showcase your administrative skills and attention to detail in your resume.
    — “complete all administrative functions in an accurate and timely manner”
  • Demonstrate your adaptability to work in a rota-based schedule during interviews.
    — “Saturdays 8am to 12.30pm on a rota basis”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • ensuring all customers at retail and workshop areas are dealt with quickly and efficiently
  • processing all orders on the same day
Typical background
experience as a Parts Advisor

Skills & requirements

Required

Parts ManagementCustomer ServiceOrder ProcessingStock Discrepancy Handling

Preferred

Automotive Industry Knowledge

Stack & domain

Parts AdvisorOrder ProcessingStock ManagementCustomer ServiceTeamworkAutomotive RetailParts Department

About the role

Original posting from Lookers via Greenhouse

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Wimbledon Volkswagen

Contract Type: Temp Full Time -12 weeks cover

Salary: £30,500 FTE dependent on brand experience, plus bonus!

Hours: 42 hours (Monday to Friday 8am to 5.30pm, Saturdays 8am to 12.30pm on a rota basis)

Are you a Parts Advisor in search of a new challenge?  You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor.

This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.

As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day.  You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.

Core Benefits:

Competitive salaries with structured pay scales and progression as you grow within the business

Generous annual leave that increases with your length of service

Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave

Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

Eyecare vouchers to help cover vision care needs

Smart Health – 24/7 access to GP services to support your mental and physical wellbeing

Dental insurance for everyday dental care and unexpected treatments

Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app

Free will writing services to help plan for the future

Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

Discounted gym memberships to support an active lifestyle

Travel insurance to help you explore with confidence

Access to home and technology vouchers

bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

Source: Lookers careers (Greenhouse)

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